Practice Manager

Positions in our Dental Offices; Street; On-site; EUR 58,000 - 80,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical, dental, vision benefits

401k plan

Paid holidays

PTO 120 hours/year

Job summary

Gentle Dental is seeking a Practice Manager to lead daily operations, coordinate with a Director of Operations and an Area Clinical Director, ensuring legendary customer service across the practice. You will oversee front and back office staff, manage budgets, payroll, procurement, and compliance with health and safety regulations while driving efficiency and patient satisfaction.

This role also offers growth opportunities and requires strong leadership, communication, and computer literacy

Qualifications

• Leadership experience 3+ years.
• Dental or healthcare management experience preferred but not required.
• Excellent verbal and written communication skills.
• Computer literate; Denticon experience is a plus.
• Bilingual is a plus.
• Employee Assistance Program available.
• Medical and pharmacy, dental, vision benefits for employees and families.
• 401k and deferred compensation plans available.
• 6 paid holidays and 2 floating holidays; PTO 120 hours/year.

Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Review office production and procedures to improve efficiency, retention, and profitability.
• Handle bookkeeping, invoice processing, payroll preparation, and other admin duties.
• Develop and implement office budgets and manage supplies and equipment procurement.
• Recruitment, retention, and staff issues in collaboration with HR.
• Process insurance claims and present treatment plans to patients.
• Ensure compliance with health and safety regulations and company policies.

Skills

Leadership

Customer Service

Team Player

Detail Oriented

Self-Starter

Education

Bachelor's degree or higher

Tools

Denticon

Job description

Description

At Gentle Dental, our Practice Managers are committed to and passionate about their practice. As the leader of the team, they ensure that their office runs smoothly from open to close. In partnership with a Director of Operations and an Area Clinical Director, the purpose of the Practice Manager is to ensure that our dental practices provide legendary customer service, via engaged employees, and overall office efficiency.Duties & Responsibilities:

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and profitability.
• Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties.
• Develop and implement office budgets and manage the procurement of general office supplies and equipment.
• Recruitment, retention and termination of staff, work with HR to assess, investigate and resolve employee issues.
• Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
• Maintain advanced knowledge of software systems to compile, store and retrieve data for managerial reporting.
• Ensure compliance with all relevant state dental laws, ensure a safe work environment by complying with all local, state and federal health and safety regulations and laws, and ensure compliance with office and company policy and procedures.

Location

4550 E Bell Rd,

Phoenix, AZ 85032

Qualifications

• Leadership experience 3+ years
• Previous Dental or healthcaremanagement experience preferred but not required.
• Must have excellent verbal and written communication skills.
• Computer literate a must (Denticon experience is a plus).
• Bilingual is a plus
• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (120 hours per year for salaried)
• 401k plan and deferred compensation plan
• CE credits
• Career opportunities to advance with the company.

Gentle Dental has the resources you need to achieve true personal and career success.

Skills

Preferred

Advanced

Customer Service

Advanced

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter

Inspired to perform without outside help

Education

Required

Bachelors or better.

Preferred

High School or better.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.