Policy Analyst, Trust & Safety - Shape Safer Platforms

Match Group; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Premium healthcare

Mental health support

Emergency leaves

Healthy work-life balance

Modern office near transport

Lunch vouchers

ClassPass discount

Learning & career development

Regular social events

Access to Match Group products

Job summary

Match Group is seeking a Policy Analyst to join the Trust & Safety Policy Team in Dublin. You will execute operational activities across workstreams, conduct research and analysis, draft and implement guidance updates, and support agents, training, and quality teams with policy expertise.

You will collaborate with cross-functional partners, manage feedback, and help maintain policy integrity across the Match Group portfolio, including Tinder, Hinge, and OkCupid.

Qualifications

• 2 to 3 years of Trust & Safety experience.
• Experience in developing and/or improving content policies.
• Record of successful project management.
• Strong attention to detail, highly self-driven, and results-oriented.
• Proven ability to collect, synthesize, analyze, and interpret both quantitative and qualitative data.
• Experience working with, influencing, and negotiating with a broad array of stakeholders.
• Organized and comprehensive communicator.

Responsibilities

• Analyze existing policies and guidelines to identify gaps, inconsistencies, or conflicts, and conduct efficacy reviews to determine whether policies are being applied properly.
• Assist in the drafting of policies and guidelines and support the development of new policies, including researching policy topics.
• Assist in implementing changes and support feedback loops for operations teams.
• Be a subject matter expert in assigned policies, working with cross-functional partners to implement changes and manage feedback.
• Support the Policy Team's operations and assist in various projects or workflows as needed.

Skills

Trust & Safety experience

Policy development

Project management

Data analysis

Stakeholder management

Communication

Job description

Match Group is seeking a Policy Analyst to join the Trust & Safety Policy Team in Dublin. You will execute operational activities across workstreams, conduct research and analysis, draft and implement guidance updates, and support agents, training, and quality teams with policy expertise.

You will collaborate with cross-functional partners, manage feedback, and help maintain policy integrity across the Match Group portfolio, including Tinder, Hinge, and OkCupid.