Location: Cork
Department: IT
Employment Type: Permanent
Reporting to: Planning & Product Delivery Manager
About the Role
As Planning Team Lead, you will lead and develop a team of planning and delivery professionals while providing oversight and support across a portfolio of strategic initiatives.
This role requires an individual who can balance support with challenge. You will act as a trusted advisor, coach, and escalation point for Project Managers and Delivery Leads, helping them navigate complex delivery environments while maintaining a strong focus on achieving business outcomes.
Working closely with the Planning & Product Delivery Manager and stakeholders across the organisation, you will drive improvements in delivery performance, governance, planning maturity, and team capability.
The successful candidate will have first-hand experience operating in environments where plans change, risks materialise, stakeholder expectations need active management, and difficult delivery decisions must be made.
Key Responsibilities
Delivery Leadership & Governance
- Lead and oversee planning and delivery activities across a portfolio of strategic projects and initiatives.
- Act as a trusted leader, coach, and escalation point for Project Managers and Delivery Leads.
- Support teams in navigating delivery risks, project challenges, stakeholder escalations, dependencies, and conflicting priorities.
- Provide constructive challenge to delivery plans, assumptions, timelines, and delivery approaches where required.
- Ensure effective governance, planning, prioritisation, and delivery practices are consistently applied.
- Monitor delivery performance, risks, issues, dependencies, resource capacity, and delivery confidence across the portfolio.
- Facilitate governance reviews and support informed decision-making through clear delivery insight and reporting.
- Support project recovery efforts and help teams develop realistic and achievable delivery plans.
People Leadership & Team Development
- Lead, coach, mentor, and develop a team of Project Managers, Delivery Leads, and planning professionals.
- Build a culture of accountability, trust, engagement, and continuous improvement.
- Conduct regular coaching and development conversations focused on both individual growth and delivery effectiveness.
- Support career development, succession planning, and capability growth across the function.
- Create an environment where individuals and teams can thrive while maintaining high standards of performance and delivery.
Stakeholder Leadership
- Build strong and trusted relationships with business and technology stakeholders at all levels.
- Influence and guide stakeholders on planning, prioritisation, governance, delivery trade-offs, and decision-making.
- Communicate delivery risks, issues, dependencies, and recommendations clearly and confidently.
- Help stakeholders balance ambition with delivery reality through evidence-based planning and decision-making.
Continuous Improvement & Capability Development
- Drive continuous improvement initiatives that improve delivery predictability, governance, and operational effectiveness.
- Promote best practices in project delivery, governance, planning, and risk management.
- Establish effective knowledge-sharing and lessons-learned practices across the team.
- Support the ongoing maturity of the Planning and Delivery function through standards, tools, metrics, and capability development.
- Use meaningful metrics and insights to drive informed decision-making and performance improvement.
Compliance & Risk Management
- Ensure compliance with Health & Safety, Information Security, Risk Management, and Regulatory requirements.
- Promote disciplined risk, issue, dependency, and governance management practices across all delivery activities.
What We're Looking For
Essential Skills & Competencies
- Proven experience leading and developing Project Managers, Delivery Leads, or similar delivery professionals.
- Strong project and programme delivery leadership experience gained within complex enterprise environments.
- Demonstrated experience supporting teams through delivery challenges, project recovery situations, stakeholder escalations, and changing priorities.
- Strong governance, planning, risk management, and stakeholder management capability.
- Ability to balance coaching and support with accountability and constructive challenge.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, influencing, and facilitation skills.
- Proven ability to build trusted relationships while maintaining focus on delivery outcomes.
- Experience creating a positive, engaged, and high-performing team culture.
- Resilience and leadership presence during periods of uncertainty, ambiguity, or delivery pressure.
Experience & Qualifications
- Bachelor's degree in Information Technology, Business, or a related discipline.
- Professional Project Management certification (PMP, PRINCE2, or equivalent).
- Agile delivery accreditation (PSM, CSM, PMI-ACP, SAFe, or equivalent).
- Minimum 7 years' experience leading complex enterprise-scale projects, programmes, portfolios, or delivery functions.
- Proven experience supporting delivery teams through risk, uncertainty, stakeholder pressure, and competing organisational priorities.
- Experience with project recovery, governance intervention, or delivery performance improvement initiatives is highly desirable.
- Strong understanding of Agile, Product Delivery, DevOps, and SDLC methodologies.
- Experience influencing and engaging stakeholders at all organisational levels.
- Strong financial management skills including budgeting, forecasting, and cost control.
- Proficiency in Jira, Confluence, Excel, PowerPoint, and delivery reporting tools. Experience with Power BI is advantageous.
What Success Looks Like
Within the first 12-18 months, the successful candidate will:
- Build a highly engaged and high-performing Planning Team.
- Increase consistency in delivery governance, planning, and reporting practices.
- Strengthen the capability of Project Managers and Delivery Leads to proactively manage risks, issues, and dependencies.
- Improve stakeholder confidence in planning, delivery commitments, and portfolio transparency.
- Drive measurable improvements in delivery predictability and performance.
- Create a culture that balances accountability, collaboration, learning, and delivery excellence.
- Contribute to the ongoing maturity of laya healthcare's Planning and Delivery practice.
Application Close Date: 9th of September