Pharmacy Care Advisor - Part Time

Uniphar; Mulhuddart; On-site; EUR 17,000 - 25,000; Part time

Job summary

Allcare Pharmacy Mulhuddart is seeking a Pharmacy Healthcare Advisor for a part-time, fixed-term contract. You will deliver superb customer service and provide product information across all ranges, while maintaining stock levels and assisting in daily pharmacy operations.

The role emphasizes teamwork, accuracy, and discretion in handling customer queries, with involvement in training and continuous improvement within the Allcare network.

Qualifications

• 1 year experience in Pharmacy/Retail/Hospitality is preferable.
• Cashier experience an advantage.
• Excellent communication skills, both written and verbal.
• Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially.
• Good attention to detail is essential.
• Organised with a proven ability to multi-task successfully under pressure.
• Ability to work on own initiative and as part of a team.
• Basic IT skills are an advantage.

Responsibilities

• Provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
• Maintain good stock control including rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
• Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
• Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
• Maintain cooperative and professional working relationships with colleagues at all times.
• To fulfil the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
• To be vigilant and adhere to the correct procedures with regards to security and the handling of cash and receipts within the Pharmacy.
• To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager.
• To participate in training and development programmes provided by the Pharmacy and to be proactive in developing the job function.
• Any other duties as required.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Discretion

IT basics

Cash handling

Tools

Point-of-sale systems

Job description

Allcare Pharmacy Mulhuddart is seeking a Pharmacy Healthcare Advisor for a part-time, fixed-term contract. You will deliver superb customer service and provide product information across all ranges, while maintaining stock levels and assisting in daily pharmacy operations.

The role emphasizes teamwork, accuracy, and discretion in handling customer queries, with involvement in training and continuous improvement within the Allcare network.