Part-Time Pharmacy Care Advisor

Allcare Pharmacy; Mulhuddart; On-site; EUR 17,000 - 22,000; Part time

Job summary

Allcare Mulhuddart is seeking a Pharmacy Healthcare Advisor to join our team on a part-time, fixed-term contract. You will deliver excellent customer service and provide information on all product ranges available in the pharmacy.

This role also involves stock control support, assisting in all areas of the pharmacy, and using WWHAM to recommend suitable medicines while maintaining confidentiality and professional standards.

Qualifications

• 1 year experience in Pharmacy/Retail/Hospitality preferable.
• Cashier experience an advantage.
• Excellent communication skills, both written and verbal.
• Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially.
• Good attention to detail is essential.
• Organised with a proven ability to multi-task successfully under pressure.
• Ability to work on own initiative and as part of a team.
• Basic IT skills are an advantage.

Responsibilities

• Provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
• Maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
• Deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
• Work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
• Maintain cooperative and professional working relationships with colleagues at all times.
• Fulfil the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
• Be vigilant and adhere to the correct procedures with regards to security and the handling of cash and receipts within the Pharmacy.
• Ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager.
• Participate in training and development programmes provided by the Pharmacy and to be proactive in developing the job function.
• Any other duties as required.
• Provide support to stakeholders within the pharmacy and throughout the Allcare network to ensure the delivery of company goals.
• This role requires a high level of pro-activity and an ability to work on own initiative.
• Build relationships with others in the pharmacy to create a positive working environment.
• Participate in staff training programmes and implementation and be proactive in developing the role function.
• To work effectively as part of the Pharmacy team, being flexible and adaptable assisting in all areas of the pharmacy operation.

Skills

Pharmacy experience

Customer service

Cashier experience

Communication

Attention to detail

Multi-tasking

Initiative

IT basics

Confidentiality

Job description

Allcare Mulhuddart is seeking a Pharmacy Healthcare Advisor to join our team on a part-time, fixed-term contract. You will deliver excellent customer service and provide information on all product ranges available in the pharmacy.

This role also involves stock control support, assisting in all areas of the pharmacy, and using WWHAM to recommend suitable medicines while maintaining confidentiality and professional standards.