Pharmacy Care Advisor - Customer Health Expert

Unipharmedtech

Dunleer

On-site

EUR 14,000 - 28,000

Part time

8 days ago

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Job summary

Allcare Pharmacy in Dunleer is seeking a part-time Pharmacy Healthcare Advisor to deliver excellent customer service and expert product information across all ranges. You will support the Managing Pharmacist with stock control, merchandising and patient care, ensuring safety and compliance in daily operations.

The role emphasizes customer-focused service, teamwork within the pharmacy, and ongoing training. Prior pharmacy/retail experience is preferred; cash handling and IT skills are

Qualifications

1 years experience in Pharmacy/Retail/Hospitality is preferable.
Cashier experience an advantage
Excellent communication skills, both written and verbal
Ability to use discretion when addressing customer queries and to treat customer/patient information confidentially
Good attention to detail is essential
Organised with a proven ability to multi-task successfully under pressure
Ability to work on own initiative and as part of a team
Basic IT skills are an advantage

Responsibilities

To provide product information and advice to customers across all product ranges in the Pharmacy, consulting with the Managing Pharmacist as appropriate.
To maintain good stock control including; rotation of stock, maintaining appropriate stock levels, using correct suppliers, and ensuring that the delivery details are correct as set down by the Managing Pharmacist.
To deliver professional and efficient customer service at all times, enhancing the relationship with Pharmacy Customers.
To work effectively as part of the Pharmacy team, being flexible and adaptable, assisting in all areas of the Pharmacy operation as required by the Managing Pharmacist.
To maintain cooperative and professional working relationships with colleagues at all times.
To fulfil the request for specific over the counter medicines appropriately using WWHAM questioning and recommend a suitable medicine referring to the Pharmacist where appropriate.
To be vigilant and adhere to the correct procedures with regards to security and the handling of cash and receipts within the Pharmacy.
To ensure that the Pharmacy is kept clean and tidy and any Health and Safety issues are brought promptly to the attention of the Pharmacy Manager.
To participate in training and development programmes provided by the Pharmacy and to be proactive in developing the job function.
Any other duties as required.

Skills

Communication

Attention to detail

Multi-tasking

Teamwork

Confidentiality

Cash handling

Basic IT skills

Customer service

Job description

The role emphasizes customer-focused service, teamwork within the pharmacy, and ongoing training. Prior pharmacy/retail experience is preferred; cash handling and IT skills are

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