Pharma Soft Services Lead – Onsite Dublin

Jones Lang LaSalle Incorporated; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Soft Services Lead for a major pharmaceutical manufacturing site in Dublin, Ireland. You will be the single point of contact for soft services, managing a cleaning and catering team while upholding pharma-grade service delivery.

Reporting to the Site Lead, you will design KPI's, ensure regulatory compliance, oversee budgets, and collaborate with client teams to support production requirements in a highly regulated environment.

Qualifications

• Customer-focused with service delivery in regulated environments.
• Strong organizational and multitasking skills for fast-paced pharma settings.
• Hands-on approach with attention to detail in pharmaceutical facilities.
• Data-driven with reporting and continuous improvement capabilities.

Responsibilities

• Implement and improve soft services across the pharmaceutical site, including KPI design and monitoring
• Deliver consistent, high-quality service meeting contract specifications and pharmaceutical regulatory requirements
• Ensure compliance with Ireland statutory regulations, JLL policies, and pharmaceutical industry standards
• Lead pharmaceutical-grade housekeeping processes and implement innovative cleaning methods for controlled environments
• Collaborate with client teams to support production requirements and regulatory compliance
• Manage budgets and optimize operational efficiency while maintaining quality standards

Skills

Customer-focused

Organizational skills

Multitasking

Data-driven

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Soft Services Lead for a major pharmaceutical manufacturing site in Dublin, Ireland. You will be the single point of contact for soft services, managing a cleaning and catering team while upholding pharma-grade service delivery.

Reporting to the Site Lead, you will design KPI's, ensure regulatory compliance, oversee budgets, and collaborate with client teams to support production requirements in a highly regulated environment.