People Operations Manager

Sigmar Recruitment; Dublin; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation with bonus

Generous Annual Leave and paid public/

Pension Scheme

Career progression within a global org

Job summary

Sigmar Recruitment is assisting a leader in the hospitality and events sector to recruit a full-time People Operations Manager for their Dublin 3 onsite location. The role follows a 5-out-of-7 pattern with weekend shifts during peak periods, requiring year-round flexibility.

You will lead a high-performing HR operations team, oversee workforce planning, recruitment for seasonal staff, payroll, and compliance with Irish employment law. Strong analytical and stakeholder skills are essential.

Qualifications

• 3–5 years of operations management experience in hospitality/events.
• Experience with high-volume seasonal workforce.
• Strong stakeholder management and influencing skills.
• Analytical mindset with reporting capabilities.
• Excellent leadership and communication skills.
• Familiarity with HR/workforce systems (SAP SuccessFactors, Ubeya).
• Experience leading multi-functional teams (resourcing, payroll, L&D).

Responsibilities

• Lead and develop a high-performing People Operations team.
• Drive workforce planning, scheduling, rota management, and deployment.
• Identify workforce gaps and implement effective solutions.
• Utilise HR systems (e.g., Ubeya & SAP SuccessFactors) for efficiency.
• Oversee high-volume recruitment and talent pipelines for permanent, casual, and seasonal staff.
• Manage onboarding, induction, and annual welcome-back programmes.
• Ensure compliance with Irish employment law and company policies.
• Support managers on employee relations and performance management.
• Lead employee engagement and retention initiatives.
• Leverage data and analytics for workforce, payroll, and cost control decisions.
• Develop dashboards, reports, and KPIs for leadership.
• Monitor key workforce metrics (labour cost, turnover, absenteeism, productivity).
• Provide operational HR support during major events.
• Manage work permits and Right to Work documentation.
• Ensure timely and accurate payroll processing.
• Support other business areas during high-demand periods as needed.
• Uphold employee presentation and grooming standards across the site.

Skills

Leadership

Stakeholder management

Analytical thinking

HR systems

Payroll

L&D

Resourcing

Communication

Tools

SAP SuccessFactors

Ubeya

Job description

Our client, a leader in the hospitality and events industry, is looking for a full-time People Operations Manager for their Dublin 3 location (onsite only).

The role follows a 5-out-of-7-day work pattern, including weekend shifts during peak periods. Full flexibility is required year-round.

Key Responsibilities

• Lead and develop a high-performing People Operations team
• Drive workforce planning, scheduling, rota management, and deployment.
• Identify workforce gaps and implement effective solutions
• Utilise HR systems (e.g., Ubeya & SAP SuccessFactors) for efficiency
• Oversee high-volume recruitment and talent pipelines for permanent, casual, and seasonal staff
• Manage onboarding, induction, and annual welcome-back programmes
• Ensure compliance with Irish employment law and company policies
• Support managers on employee relations and performance management
• Lead employee engagement and retention initiatives
• Leverage data and analytics for workforce, payroll, and cost control decisions
• Develop dashboards, reports, and KPIs for leadership
• Monitor key workforce metrics (labour cost, turnover, absenteeism, productivity)
• Provide operational HR support during major events
• Manage work permits and Right to Work documentation
• Ensure timely and accurate payroll processing
• Support other business areas during high-demand periods as needed
• Uphold employee presentation and grooming standards across the site

What Skills You Need

• 3-5 years in Operations management within hospitality, catering, events, or similar sectors
• Experience working with a high-volume seasonal workforce, preferably in a large location
• Strong stakeholder management and influencing skills
• Analytical mindset with strong reporting capabilities
• Excellent leadership, communication, and organisational skills
• Thrives in fast-paced, operational environments
• Experience in arenas, venues, or large-scale events
• Familiarity with HR and workforce management systems (e.g., SAP SuccessFactors, Ubeya)
• Experience leading multi-functional teams (resourcing, payroll, L&D)

What We Offer

• Competitive compensation with bonus
• Generous Annual Leave and paid holidaysPension Scheme
• Career progression within a global organisation