Pension Administrator

Match Recruitment; Dublin; On-site; EUR 45,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Pension scheme

Training & CPD

Career progression

Onsite role

Job summary

Match Recruitment is assisting a client in Ballsbridge, Dublin 4 to recruit a Life & Pensions Administrator. Based onsite, the role supports financial advisors and handles pension, investment, protection and life assurance administration with accuracy and autonomy.

The ideal candidate has at least 2 years in a financial services admin role, strong communication skills and proficiency in MS Office. Onsite work offers a pension scheme and professional development opportunities.

Qualifications

• Minimum 2 years' experience in a financial services administration role, within pensions, investments, or life assurance
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficient in MS Office and comfortable working with IT systems
• Experience working with life company/provider platforms is an advantage

Responsibilities

• Maintaining accurate client records and documentation in line with internal procedures and Central Bank regulatory requirements
• Ensuring effective communication with Financial Advisors, clients, and life companies to support efficient case progression
• Communicating with clients by phone and email, providing updates on application progress and responding to routine queries
• Assisting with ongoing client support and engagement activities, including new business applications, policy updates, follow-ups, and review-related administration
• Providing general financial services administration support to the Client Support & Client Advisory teams
• Preparing client reports outlining key details on clients' insurance, pension and investment plans

Skills

Attention to detail

Communication skills

MS Office

Customer service

Financial services admin

Tools

Life company platforms (Irish Life, Zurich, Aviva)

Job description

Life & Pensions Administrator | Ballsbridge, Dublin 4 | €45,000 - €50,000 DOE

Our client is a well-established, client-first financial services firm based in Ballsbridge, Dublin 4. Known for exceeding expectations, whether helping a family plan for the future or guiding a business through complex financial landscapes, they are now looking for an experienced Financial Services Administrator to join their team.

The Role

This role supports the firm's Financial Services Advisors and plays an important part in the efficient administration of pension, investment, protection and life assurance business. It's ideally suited to someone with experience in a brokerage or wider financial services environment, who can work with a high level of accuracy, organisation and autonomy, while delivering a high standard of client service.

Key Responsibilities

• Maintaining accurate client records and documentation in line with internal procedures and Central Bank regulatory requirements
• Ensuring effective communication with Financial Advisors, clients, and life companies to support efficient case progression
• Communicating with clients by phone and email, providing updates on application progress and responding to routine queries
• Assisting with ongoing client support and engagement activities, including new business applications, policy updates, follow-ups, and review-related administration
• Providing general financial services administration support to the Client Support & Client Advisory teams
• Preparing client reports outlining key details on clients' insurance, pension and investment plans

What We're Looking For

• Minimum 2 years' experience in a financial services administration role, within pensions, investments, or life assurance
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Proficient in MS Office and comfortable working with IT systems
• Experience working with life company/provider platforms (e.g. Irish Life, Zurich, Aviva) an advantage

What's on Offer

• Competitive salary aligned with experience and industry standards, from €45,000+ DOE
• Competitive pension scheme with employer contributions
• A supportive, professional work environment with a focus on collaboration and service quality
• Ongoing training, CPD support, and opportunities for long-term career progression

Note: this role is 5 days a week onsite.