Life and Pensions Administrator

Engage People Recruitment; Dublin; On-site; EUR 40,000 - 52,000; Full time

Benefits offered by this job

Educational support

Pension

Job summary

Engage People Recruitment is seeking a Life and Pensions Administrator for a leading financial services firm in South Dublin City Centre, Ireland. You will provide end-to-end administrative support across life, pension, and protection products, acting as the main liaison between advisors, clients, and providers.

The role requires APA in pensions and life assurance and experience with SSAPs administration; you will manage policy administration, client communications, CRM updates, and compliance

Qualifications

• Must have APA (Accredited Product Advisor) in pensions and life assurance.
• QFA is preferred but not required.
• Minimum 2 years’ experience in Life and Pensions SSAPs administration.

Responsibilities

• Provide day-to-day administrative and sales support to advisors across life, pension, and protection products.
• Process new business, client communications, pipeline tracking, and CRM updates.
• Prepare client documents, policy comparisons, and tailored reports.
• Supervise or mentor junior staff where applicable.
• Ensure compliance with CBI, GDPR, and internal procedures.

Skills

Customer service orientation

Excellent communication

Attention to detail

Time management

Teamwork

Education

APA (Accredited Product Advisor) in pensions and life assurance

QFA (Qualified Financial Advisor)

Job description

Job Title: Life and Pensions Administrator

Location: South Dublin City Centre, Ireland (Onsite)

About

A leading financial services firm is seeking an experienced administrator to join their expanding team. The ideal candidate will be responsible for providing end-to-end administrative support across life, pension, and protection products and be the key administrative liaison between advisors, clients, and product providers.

The Role: what does the job involve?

• Provide day-to-day administrative and sales support to advisors, while managing the full lifecycle of policy administration across life, pension, and protection products.
• Handle new business processing, client communications, pipeline tracking, commission oversight and maintain and update CRM systems with high data accuracy.
• Prepare client documentation, policy comparisons, and tailored reports.
• Supervise or mentor junior administrative staff (if applicable).
• Ensure compliance with Central Bank of Ireland (CBI) regulations, GDPR, and internal procedures.

The Candidate:

• APA (Accredited Product Advisor) in pensions and life assurance a requirement - candidates without this will not be considered.
• QFA (Qualified Financial Advisor) is preferred.
• Experienced in the Life and Pensions industry with experience in SSAPs administration (minimum 2 years preferred).
• Highly organised with excellent time management and attention to detail.
• A self-starter who thrives in a fast-paced, collaborative environment.
• Customer-focused, with strong communication and problem-solving skills.
• Familiarity with industry platforms, provider portals, and product administration.
• Passionate about continuous improvement and quality client service.

What We Offer:

• Competitive salary with excellent career prospects.
• Continuous educational support.
• Additional benefits e.g. pension.