Patient Services & Admin Coordinator

Jobless; Drogheda; Hybrid; EUR 24,000 - 30,000; Full time

Job summary

Affidea is expanding its UK & Ireland network and seeks a Patient Admin/Aide to join the Drogheda clinic on a 6-month fixed-term contract. You will greet patients, coordinate appointments, register new patients, and support radiography and administrative tasks within a busy diagnostic environment.

The role focuses on patient experience, data accuracy, and liaison with clinical staff to ensure smooth patient flow and compliant operations.

Qualifications

• Leaving Certificate
• 1 year+ administration experience is essential
• Excellent MS Office Skills

Responsibilities

• Greet and assist patients in person, by phone, or via email in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments, ensuring optimal use of clinical resources.
• Register new patients and update existing records accurately in the patient management system.
• Provide patients with necessary information regarding appointments, procedures, and clinic policies.
• Maintain and organize patient files, ensuring confidentiality and compliance with data protection regulations.
• Process referrals, medical reports, and correspondence in a timely and accurate manner.
• Liaise with clinical staff to coordinate patient flow and support service delivery.
• Handle patient queries and complaints, escalating issues when necessary.

Skills

MS Office

Communication

Education

Leaving Certificate

Tools

Patient management software

Job description

Affidea is expanding its UK & Ireland network and seeks a Patient Admin/Aide to join the Drogheda clinic on a 6-month fixed-term contract. You will greet patients, coordinate appointments, register new patients, and support radiography and administrative tasks within a busy diagnostic environment.

The role focuses on patient experience, data accuracy, and liaison with clinical staff to ensure smooth patient flow and compliant operations.