Patient Booking & Service Transformation Lead - Flexible Hours

NHS Scotland; Munster; Hybrid; EUR 65,000 - 95,000; Full time

Job summary

NHS Scotland is seeking an experienced leader to drive service improvement and workforce development in complex operational environments. You will champion change, build high‑performing teams and use data and insight to shape strategy.

Flexible working with compressed hours and flexible start/finish times will be considered, with preference for leaders who can influence, motivate and deliver patient‑focused services.

Qualifications

• Experience leading transformational change in large-scale services.
• Experience in healthcare or related service environments.
• Ability to influence, motivate and support teams to deliver high-quality services.
• Strong focus on service improvement, workforce development and data-driven decisions.

Responsibilities

• Lead service improvement initiatives across complex operations.
• Drive workforce development and capability building.
• Use data and insights to inform performance and strategy.
• Provide clear communication and leadership to multidisciplinary teams.

Skills

Leadership

Change management

People management

Communication

Data and insight

Job description

NHS Scotland is seeking an experienced leader to drive service improvement and workforce development in complex operational environments. You will champion change, build high‑performing teams and use data and insight to shape strategy.

Flexible working with compressed hours and flexible start/finish times will be considered, with preference for leaders who can influence, motivate and deliver patient‑focused services.