Patient Booking Service Manager

NHS Ayrshire & Arran; Hospital; Hybrid; EUR 83,000 - 94,000; Full time

Job summary

NHS Scotland is seeking experienced leaders with a proven track record of service improvement, change management and workforce development within complex operational environments. Applicants should demonstrate strong leadership, communication and people management skills, with the ability to influence, motivate and support teams to deliver high-quality, patient-focused services.

We offer flexible working arrangements, including flexible start and finish times and compressed hours across Monday

Qualifications

• Experience leading transformational change in healthcare or large-scale services.
• Ability to use data and insight to drive improvements.
• Strong leadership, communication and people management skills.

Skills

Leadership

Change management

People management

Data-driven service improvement

Communication

Job description

We welcome applications from experienced leaders with a proven track record of service improvement, change management and workforce development within complex operational environments. Candidates should be able to demonstrate strong leadership, communication and people management skills, with the ability to influence, motivate and support teams to deliver high-quality, patient-focused services.

We offer flexible working arrangements, including flexibility around start and finish times and the opportunity to work compressed hours across Monday to Friday, subject to service requirements.

We are particularly interested in individuals with experience of leading transformational change, managing performance and using data and insight to drive service improvements. Experience within healthcare, patient administration, information management or similar large-scale service environments would be advantageous.

For Informal Enquiries, Please Contact

Jamie Forrester - Head of Health Records and Professional Lead

[e-mail]

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.