Parts Advisor: Drive Sales & Build Customer Relationships

Genuine Parts Company; Monaghan; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Structured training

Career progression

Friendly team environment

Job summary

NAPA Auto Parts is expanding into Ireland and seeks a Parts Advisor to join our team in Monaghan. In this role you will take orders for car parts by phone and at the counter, while upselling to maximise invoice value.

You will build long-term relationships with local customers, promote offers and discounts, and help ensure accurate parts are sent first time. A friendly, proactive approach and strong communication are essential.

Qualifications

• Punctual, organised, and efficient whilst working towards deadlines.
• Pro-active and enthusiastic when speaking with customers.
• Empathic towards customers.
• Professional with excellent communication skills.

Responsibilities

• Taking orders for car parts over the telephone and counter, upselling to increase invoice value.
• Outbound calling to raise customer awareness and achieve higher sales.
• Building long-term rapport with local customers
• Actively promote offers, discounts and customer competitions
• Limiting credits and returns by ordering and sending the right car parts, first time.

Skills

Punctual

Organised

Pro-active

Empathy

Communication

Job description

NAPA Auto Parts is expanding into Ireland and seeks a Parts Advisor to join our team in Monaghan. In this role you will take orders for car parts by phone and at the counter, while upselling to maximise invoice value.

You will build long-term relationships with local customers, promote offers and discounts, and help ensure accurate parts are sent first time. A friendly, proactive approach and strong communication are essential.