Part-Time Night Concierge & Guest Advocate

iNua Partnership; Ireland; Remote; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Free meals on duty

Employee Bed & Breakfast discounts

Friends & Family rates

Employee discount on food & beverage

Group event/Family meal discounts

Educational assistance

Promotion opportunities within iNua &\

Employee Assistance Programme

Job summary

iNUA Collection is seeking a dedicated Part Time Night Porter to ensure guest safety, security, and comfort during evening and overnight hours. You will patrol, assist guests, and help maintain lobby and event areas with a service-focused approach.

The role requires excellent communication, attention to detail, and the ability to work independently as part of a team, including evenings and weekends. Training and development are available within the iNUA Hospitality Collection network.

Qualifications

• Minimum 1 year in a customer service or hospitality role
• Excellent communication and interpersonal skills
• Strong attention to detail and ability to prioritize tasks
• Ability to work independently and as part of a team
• Availability to work evenings and weekends, including holidays

Responsibilities

• Ensure the safety and security of the hotel premises and guests by conducting routine patrols and monitoring security systems
• Provide exceptional customer service to guests by answering questions, addressing concerns, and fulfilling requests in a timely and professional manner
• Maintain the cleanliness and tidiness of the lobby, public areas, and back-of-house areas as needed
• Assist guests with luggage upon arrival and departure
• Operate the switchboard and respond to guest inquiries in a courteous and professional way
• Set up and prepare function rooms for breakfast or other events
• Report any maintenance or security issues to the appropriate personnel
• Complete all paperwork and logs accurately and efficiently

Skills

Customer service

Communication

Attention to detail

Teamwork

Evening/weekend availability

Job description

iNUA Collection is seeking a dedicated Part Time Night Porter to ensure guest safety, security, and comfort during evening and overnight hours. You will patrol, assist guests, and help maintain lobby and event areas with a service-focused approach.

The role requires excellent communication, attention to detail, and the ability to work independently as part of a team, including evenings and weekends. Training and development are available within the iNUA Hospitality Collection network.