Outbound Sales Agent

Viking Cloud, Inc.; Dublin; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Career progression opportunities

Death in Service

Disability Cover

Employee wellness programmes

Free, on-site parking

Hybrid working

Pension

Performance recognition through gamfic

Permanent contract following probation

Recreation facilities

Regular staff social events

Job summary

VikingCloud, Inc. in Dublin seeks an Outbound Sales Agent to drive sales across inbound and outbound calls. Hybrid working is in place with in-office presence Tue–Thu and remote Mon–Fri. The role emphasises service excellence and teamwork to meet targets.

Required are strong communication skills, a passion for tech products, and 1+ year of sales experience. Leaving cert or equivalent is desirable; 37.5 hours per week with shifts from 8:00–17:00.

Qualifications

• Leaving cert or equivalent desirable.
• Experience in sales or customer service is advantageous.

Responsibilities

• Achieve individual sales targets across inbound and outbound calls.
• Deliver excellent customer service on all interactions.
• Work as part of a team in line with company priorities.

Skills

Active listening

Team player

Attention to detail

Tech & software products

Decision making

Problem solving

Flexible shifts

MS Office

English proficiency

Sales/Customer service

Education

Leaving cert or equivalent

Tools

Microsoft Office Suite

Job description

Outbound Sales Agent

Location: Dublin

Hybrid working in office every Tuesday, Wednesday and Thursday. Working from home on Mondays and Fridays

About VikingCloud

VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform® , the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day.

VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.

This Position

We are looking for sales agents who are highly target driven, team players, with a minimum of 1-year Sales experience to join our team on a full basis. If you are ambitious, results-focused and enjoy a challenge, this job is for you!

Responsibilities

• Achieve individual sales targets across both inbound and outbound calls with multiple clients.
• Deliver an excellent level of customer service on all customer interactions.
• Working as part of a team, in line with company priorities.

Skills andExperience

• Active listener who communicates purposefully and confidently.
• Team player with a positive outlook, who enjoys working in sales and customer services environments.
• Strong attention to detail and the ability to multi-task.
• A passion for tech and software products.
• Strong decision-making and problem-solving skills.
• Ability to work flexible shifts, adhering to agreed schedules.
• Proficient in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
• Excellence in the English Language – written and spoken.
• Sales/Customer service experience in a similar role would be a distinct advantage.

Preferred Experience

• Outbound Sales experience in a contact centre or door to door sales is preferable.
• Please clearly outline your previous experience on your CV.

Qualification

• Leaving cert or equivalent desirable

Working Hours

• Full-time working; 37.5 hours per week, 8-hour shift between 8 am –17.00 pm stated in the contract. Usual working hours will be 9am -17.00pm Monday – Friday.

Benefits

• Career progression opportunities
• Death in Service
• Disability Cover
• Employee wellness programmes
• Free, on-site parking
• Hybrid working
• Pension
• Performance recognition through gamification bonus
• Permanent contract following successful probation.
• Recreation facilities.
• Regular staff social events

Park West is located on the New Nangor Road, easily accessible from the M50 (exit 9) and national motorways. It has excellent bus and Luas links, and thanks to our on-site train station commuters can be in the city Centre in just 20 minutes. Further detail can be found at http://www.parkwest.ie/getting-here/

You must have an appropriate working area and a good internet connection

VikingCloud is an equal opportunities employer.