Optical Assistant

HR Duo; Dublin; On-site; EUR 19,000 - 28,000; Full time

Job summary

Mairead O'Leary Opticians is seeking an Optical Assistant to join our team in Ireland. You will provide consultative customer service for eyewear, helping patients choose frames and lenses they love. You will develop your expertise in building rapport and delivering personalised service as part of our Frame and Lens expert team.

The role requires a friendly, energetic approach and the ability to travel between branches to assist our patients as needed.

Qualifications

• Experience in fashion or optical customer service environment.
• Ability to connect with customers and diagnose their needs.
• Friendly, energetic and team‑oriented attitude.

Responsibilities

• Deliver consultative service in eyewear selection and fitting.
• Build rapport and trust with patients to enhance satisfaction.
• Support patients through the selection of frames and lenses.

Skills

People skills

Travel flexibility

Customer experience

Job description

Company Information and Introduction

Our Values

1. It is important that everyone is empowered to do the right thing for the patient before the practice.

2. We wish to do so with a positive fun team spirit of mutual respect for each other and for our patients.

3. Our relentless focus on customer service goes way beyond enabling them to see better but feeling great about their choice of eyewear and their optician.

Might you be the ideal candidate? Do you have?

• A great ability to connect with and understand and diagnose customers' deeper needs

• An ability to match customers' needs and styles that they will love

• An enthusiasm for being part of a great team and possessing a positive outlook

• Have previous experience in a fashion or optical customer service environment.

Job Type: Full-time

Salary: €17.00+ per hour

Key Responsibilities and Duties

At Mairead O'Leary opticians we are passionate about helping our patients to feel more confident, through better eyesight, in eyewear that they love.

The role of an Optical Assistant at Mairead O'Leary Opticians offers you a consultative role as part of the Optical Frame and Lens expert team where you will be an integral part of delivering a professional and personalised service to our patients. You will develop your expertise in creating rapport and trust with your customer and assisting them in making selections in their eyewear that they will love.

Key Skills and Competencies

• Are you a people person?

• Do you have the flexibility to travel between our branches?

• How many years of Relevant Customer experience do you have?