Operations & Outsourcing Manager

Fineco Asset Management; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Growth opportunities

Innovative team

Collaborative culture

25 days annual leave

Hybrid working policy

Health & Dental

Job summary

Fineco Asset Management DAC, a Dublin-based UCITS Management Company, is seeking an experienced Head of Operations to lead outsourced service provider governance, NAV oversight and regulatory reporting. You will drive process improvements, automation and resilience across fund operations while collaborating with risk, compliance and senior management.

The role focuses on ensuring robust oversight of fund administration, middle office, custody and service providers, with a strong emphasis on

Qualifications

• Three-level qualification in Finance, Accounting, Business, Economics or related discipline.
• Minimum 7 years in Asset Management Operations, Fund Administration or UCITS environment.
• Strong knowledge of UCITS funds, fund operations and outsourcing governance.
• Experience overseeing outsourced providers and reviewing KPI/SLA performance.
• Excellent analytical, communication and governance reporting skills.

Responsibilities

• Oversee day-to-day operations by outsourced service providers including Fund Administration, Middle Office and Custody functions.
• Escalate and resolve operational issues, settlement fails, cash breaks and reconciliation exceptions.
• Oversee NAV production, review NAV exceptions and pricing issues for accuracy.
• Maintain oversight of regulatory reporting including EMIR, SFTR and PRIIPs where applicable.
• Prepare governance reporting for Senior Management, Boards and Committees.

Skills

Asset management operations

Outsourcing governance

Regulatory reporting

Stakeholder management

Advanced Excel

Power BI

Education

Bachelor's degree in Finance/Accounting

Tools

Power BI

Workflow tools

Job description

Fineco Asset Management DAC (‘Fineco AM’) is a Dublin based Asset Management Company, and asubsidiary of FinecoBank S.p.A. (“FinecoBank”). FinecoBank (“Fineco”) is a leading European bank with a 20-year history and a fully digital DNA with a branchless approach since the start. Fineco is one of the banks with the widest products range available. Fineco have developed a truly one-stop solution which includes trading, investment and payment services. Fineco have developed a 100% proprietary platform for trading and investment which covers all customer needs from trading listed and OTC product to investment product such as mutual funds and ETF.

Fineco AM, which started its operations in May 2018, is authorized by the Central Bank of Ireland as a UCITS & AIFM Management Company with a MIFID top up, and it currently has approximately €40bn in assets under management. Fineco AM focuses on the management of fund-of-funds, single strategy funds, as well as structured solutions funds. In addition to portfolio management activities, all key supporting and controlling functions, such as Compliance, Risk, Finance and Legal are performed locally. Fineco AM started with 5 employees and has grown rapidly over the past 8 years with a headcount currently sitting at over 80 FTEs.

Currently Fineco AM manages 3 UCITS Umbrella Funds - in Luxembourg (1 fund) and in Ireland (2 funds); and 1 ELTIF (Ireland) and 1 QAIF (Ireland).

The Role

Supporting the Head of Operations in maintaining an effective operations, oversight and outsourcing governance framework for a regulated Irish UCITS Management Company. The position combines day-to-day operational oversight of outsourced service providers with NAV and valuation oversight, regulatory reporting coordination, fund lifecycle support, and operational risk management. The successful candidate will be expected to challenge service providers constructively, produce clear governance reporting, and contribute to process improvement, automation and operational resilience initiatives.

Main Responsibilities:

• Oversee the day-to-day operational activities performed by outsourced service providers, including Fund Administration, Middle Office, Transfer Agency, Custody and settlement functions.
• Ensure timely escalation, investigation and resolution of operational issues, settlement fails, cash breaks, collateral issues and reconciliation exceptions.
• Maintain oversight of the fund NAV production process, including review of NAV exceptions, pricing issues, reconciliation breaks and unexplained fund movements.
• Ensure operational issues impacting fund valuation are escalated to the appropriate stakeholders, including the Risk and Valuation Oversight functions where required.
• Maintain strong working relationships with Fund Administrators and Depositaries to ensure timely resolution of NAV and operational issues.
• Maintain oversight of critical outsourced service providers through due diligence, KPI/KRI monitoring, SLA/SLD reviews, and periodic service review meetings.
• Support and maintain the Company’s Outsourcing Framework, including outsourcing risk assessments, oversight documentation, service provider governance and Board reporting.
• Manage relationships with Administrators, Depositaries, Custodians, Transfer Agents, Investment Managers, counterparties and other key service providers.
• Oversee operational aspects of regulatory reporting obligations, including EMIR, SFTR and distributor reporting requirements such as EMT, EPT, and PRIIPs.
• Coordinate operational activities relating to fund launches, ETF launches, share class launches, mergers, liquidations, dividend distributions and other fund lifecycle events.
• Support ETF and capital markets operational activities, including Portfolio Composition File oversight where applicable.
• Maintain and enhance operational risk, incident management and control frameworks, ensuring issues are appropriately tracked, escalated, and remediated.
• Support operational resilience, business continuity, and third-party risk management activities across the Operations function.
• Lead and support operational change initiatives, process improvements, automation projects, and data-driven operational reporting.
• Prepare periodic reporting and management information for Senior Management, Committees and the Board of Directors.
• Collaborate with and support the development of junior team members, promoting a strong governance, control and continuous improvement culture.

Key Requirements:

• Third-level qualification in Finance, Accounting, Business, Economics or a related discipline.
• 7+ years’ experience within Asset Management Operations, Fund Administration, Depositary, Custody, Middle Office or a UCITS Management Company environment.
• Strong knowledge of UCITS funds, fund operations, outsourcing oversight and service provider governance.
• Experience overseeing outsourced service providers, conducting due diligence reviews, and reviewing KPI/SLA performance.
• Good understanding of fund accounting, NAV oversight, valuation controls, reconciliations, and operational risk frameworks.
• Knowledge of regulatory reporting requirements, including EMIR, AIFMD IV and preferably SFTR; familiarity with PRIIPs, EMT and EPT reporting would be advantageous.
• Experience supporting fund launches, ETF launches, share class launches or other product lifecycle events would be beneficial.
• Strong stakeholder management skills, with the ability to challenge service providers constructively and manage issues to resolution.
• Excellent analytical, problem-solving, organisational and time-management skills.
• Strong written and verbal communication skills, including experience preparing management, committee or Board reporting.
• Advanced Excel skills; experience with Power BI, workflow tools, automation or AI-enabled productivity tools would be advantageous.
• Professional qualifications such as ACA, ACCA, CFA, CISI, FRM or equivalent would be desirable, together with evidence of continuous professional development.

What we offer

• Growth Opportunities: Unlock your potential with career growth and professional development paths.
• Innovative Team: Be part of a dynamic and innovative team environment.
• Collaborative Culture: Thrive in a collaborative company culture that values your contributions.
• Generous Time Off: Enjoy 25 days of holidays to relax and recharge.
• Hybrid Working: Benefit from a flexible hybrid working policy—3 days in the office, 2 days flexibility to be remote.
• Health and Dental: Comprehensive Healthcare and Dental coverage for your well-being.
• Perks and Programs: Access to TaxSaver, Bike to Work scheme, educational sponsorship opportunities, and professional memberships.
• Discretionary bonus: Opportunity to earn a performance based discretionary bonus

Fineco Asset Management DAC is proud to be an Equal Opportunity Employer

We are committed to enforcing non-discrimination of candidates based on their religion, race, ethnicity, age, gender (including pregnancy and gender identity) disability, sexual orientation, civil or family status, or for being a member of the Traveler community. We embrace and celebrate diversity in our workforce, and we are committed to creating an inclusive environment for all of our employees.

Equal Opportunity Employer (EOE) Statement

The Fineco Group is proud to be an Equal Opportunity Employer and is committed to creating a working environment that is safe and inclusive, based on mutual respect and valuing every kind of diversity, offering equal work opportunities.