About Us
We are a fast-paced solar installation company, four years old, with a tight-knit team of 20. In that time we've grown from a standing start to hundreds of installations a year across Munster, and we've done it by being straight with customers and doing the job properly.
As we continue to scale, we are looking for a highly organised, proactive Operations Manager to bridge the gap between sales and installation. This role is a hybrid position split between working from home and our Cork office.
Core Mission
You will assist management and the sales team with the day-to-day running of our solar installation pipeline, ensuring projects move smoothly from initial sale to successful completion.
Key Responsibilities
- Design & Technical Review Create solar panel roof designs, review sales and site survey information to finalise precise installation specifications.
- Customer & Team Liaison Contact customers and collaborate with the sales team to confirm final installation details, acting as the customer's point of contact through the delivery phase.
- Scheduling & Allocation Schedule all upcoming installations weeks in advance and assign the correct team members to each project.
- Daily Problem-solving Troubleshoot and solve real-time problems that arise for team members during active installations, rescheduling dates as needed.
- Inventory & Procurement Review current stock levels, place orders, and look ahead at upcoming pipelines to preorder specific project requirements.
- Process & Improvement As the business grows, you will help put proper systems and records behind all company actions.
- Trouble shooting Manage initial service call requests and technical queries from customers.
- Health & Safety Act as Health and Safety Officer for the company.
Role Requirements
- Location: Based in or near Cork (hybrid office/remote flexibility).
- Employment type: Full-time.
- Experience: Proven experience in operational scheduling, logistics, or project coordination. Solar or construction industry experience is a major plus.
- Comfortable working with spreadsheets, scheduling, tools and stock management systems, and quick to pick up new software.
- Confident learning solar design software (or existing experience with tools such as Aurora, PV*SOL, OpenSolar or similar).
- Full clean driving licence and willingness to visit sites when a design or a problem needs eyes on it.
Preferred Skills
- Highly organised with excellent time-management skills, with a strong ability to multi task
- Natural problem-solver who thrives in a fast-paced, reactive startup environment. Comfortable making a call with incomplete information and owning the outcome.
- Strong, clear communicator capable of managing customer expectations and field teams, and equally comfortable on the phone to a homeowner or installers on site.
- Commercially aware - conscious of the cost of an idle crew, a wasted call-out or an over-ordered pallet.
- Self-motivated and disciplined, particularly on the days you are working from home.
What We Offer
- A genuinely central role in a growing company, with direct access to management and no layers to work through.
- Hybrid working and flexibility.
- Competitive salary depending on experience.
- Bonus structure for achieving targets of jobs completed per week.
- The chance to build the operations function further as the company scales.