Operations Administrator

Morgan McKinley; Blackrock; On-site; EUR 32,000 - 42,000; Full time

Job summary

Morgan McKinley is seeking a diligent administrator to support pension operations in a busy Dublin office. You will respond to customer calls and emails, process administration accurately and help ensure high-quality service.

The role requires excellent communication, strong organisational skills, and the ability to prioritise in a fast-moving team environment. Proficiency in MS Excel and Word is desirable.

Qualifications

• Excellent customer service and communication skills.
• Strong administrative and organisational ability.
• Excellent attention to detail and accuracy.
• Confidence working in a busy, team-oriented environment.
• Good working knowledge of Microsoft Excel and Word.
• The ability to learn quickly and work independently.

Responsibilities

• Responding to customer calls and email queries in a professional and helpful manner.
• Processing a high volume of administration accurately and efficiently.
• Supporting day-to-day pension operations and ensuring customer needs are met.
• Working closely with colleagues and team coaches to deliver a high-quality service.
• Managing competing priorities and meeting tight deadlines in a busy environment.
• Completing training and developing knowledge of pensions and the wider business.

Skills

Customer service

Communication

Administrative

Organisational ability

Attention to detail

Independent working

Microsoft Excel

Microsoft Word

Learning quickly

Teamwork

Tools

Microsoft Excel

Microsoft Word

Job description

• Excellent customer service and communication skills.
• Strong administrative and organisational ability.
• Excellent attention to detail and accuracy.
• Confidence working in a busy, team-oriented environment.
• Good working knowledge of Microsoft Excel and Word.
• The ability to learn quickly and work independently.

Responsibilities:

• Responding to customer calls and email queries in a professional and helpful manner.
• Processing a high volume of administration accurately and efficiently.
• Supporting day-to-day pension operations and ensuring customer needs are met.
• Working closely with colleagues and team coaches to deliver a high-quality service.
• Managing competing priorities and meeting tight deadlines in a busy environment.
• Completing training and developing knowledge of pensions and the wider business.