Online Store Leader: Fulfilment, Stock & Growth

McCabes Pharmacy

Leinster

On-site

EUR 50,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Product discounts

Employee assistance programme

Maternity/Paternity pay

Job summary

McCabes Pharmacy, part of PHX Ireland, is seeking an experienced Online Store Manager to lead our online store operations, stock control and fulfilment. You will work cross-functionally with Commercial, Trading, Ecommerce, Logistics, Finance and Store Operations to ensure availability and strong service.

The role requires proven online store management experience, capability to lead teams, and a focus on stock KPIs and continuous improvement.

Qualifications

Proven experience in online store management, fulfilment, logistics or stock control.
Ability to operate in a fast-paced environment, manage ambiguity, and make commercially sound decisions.
Continuous improvement mindset with strong problem-solving capability.
Experience with Click & Collect, ship-from-store or online fulfilment models.
Knowledge of Lean, Operational Excellence, or demand planning best practices.
People leadership or indirect team management experience.

Responsibilities

Lead, coach and develop the Online Assistant Manager and Online Colleagues.
Partner with Commercial, Trading, Ecommerce, Logistics, Finance and Store Operations to align stock availability, fulfilment priorities and service performance.
Manage end-to-end stock flow from multiple suppliers through the online store to customers.
Oversee supply planning for the online store to support online orders and Click & Collect demand.
Coordinate with multiple suppliers to manage lead times, order quantities, delivery schedules, and supply risks.
Define and track stock KPIs, including availability, forecast accuracy, service levels and aged inventory.