Onboarding Readiness Lead - Operations

Expleo Group; Dublin; On-site; EUR 90,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Pension

Life assurance

Employee wellbeing programme

Learning and development opportunities

Job summary

Expleo Group is seeking an experienced Project Manager - Operations Readiness Lead in Ireland to own the onboarding readiness for new client transitions. You will ensure the target operating model, processes, handoffs, training, access, and controls are designed, tested and signed off before go-live.

You will lead cross-functional teams, map client needs to services, and oversee governance, risk, and reporting to senior management throughout the programme lifecycle.

Qualifications

• Undergraduate degree or relevant professional qualification.
• PMP, PRINCE2 or equivalent project/programme management certification.
• Experience with implementation lifecycle, SDLC documentation, UAT, model office, transition planning or business readiness activity.
• Knowledge of compliance, AML, data protection, financial crime prevention, client asset or regulated operating environments.
• Experience with model office strategy, UAT, operational procedure design and process improvement.

Responsibilities

• Lead operational readiness activity for onboarding launches and conversions.
• Ensure client needs are understood and mapped against available services, identifying operational gaps and working with teams to close them.
• Lead or support due diligence, gap analysis, TOM design, global responsibility matrix, fund flow and handover design.
• Design and document operating models, internal handoffs and non-standard processes.
• Coordinate model office strategy, operational testing inputs, UAT support and go-live readiness activities.
• Develop detailed operational readiness plans covering impacted operations departments.
• Manage operational readiness BAs/SMEs, workflow challenges, issues and escalations.
• Track headcount, training needs, access requirements and procedure readiness.
• Prepare and progress non-standard process reports and risk/compliance reviews where required.
• Provide regular progress reporting and participate in senior management steering and workstream forums.

Skills

Project governance

Stakeholder management

Regulatory awareness

Team leadership

Education

Undergraduate degree or equivalent

PMP/PRINCE2 certification

Tools

MS Office

Job description

Expleo Group is seeking an experienced Project Manager - Operations Readiness Lead in Ireland to own the onboarding readiness for new client transitions. You will ensure the target operating model, processes, handoffs, training, access, and controls are designed, tested and signed off before go-live.

You will lead cross-functional teams, map client needs to services, and oversee governance, risk, and reporting to senior management throughout the programme lifecycle.