On-Site IT & AV Support Engineer

Glanbia Nutritionals, Inc.; Ireland; Remote; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Staff discounts

Health benefits

Competitive salary

Job summary

Glanbia Nutritionals, Inc. in Ireland is seeking an On-Site IT Support Engineer to provide hands-on IT support for office infrastructure and end-user devices. You will manage onboarding/offboarding, install and decommission hardware, and support corporate events with IT/AV and telephony systems.

The role requires 5+ years of on-site IT support experience, networking/AV knowledge, and relevant certifications. You will work with local teams and global IT to ensure security and uptime.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience.
• Relevant certifications such as CompTIA A+, Network+, or equivalent are highly desirable.
• ITIL Foundation certification is a plus.

Responsibilities

• Provide hands-on on-site IT support for office infrastructure and end-user devices.
• Install, configure, and decommission IT hardware including servers, workstations, printers, and peripherals.
• Support corporate events with IT/AV and telephony systems to ensure smooth operations.
• Manage onboarding and offboarding of end-user devices and access control.
• Maintain and troubleshoot networking, telephony, and AV systems at the site.
• Collaborate with central IT teams and Service Providers for on-site needs.
• Document activities and asset management processes for audits and reporting.
• Ensure IT security policies are followed during all on-site tasks.

Skills

On-site support

Hardware installation

IT onboarding

Corporate events support

Networking

Telephony

AV systems

IT security

Documentation

Customer service

Education

Bachelor's degree in Information Technology or Computer Science

CompTIA A+/Network+ or equivalent

ITIL Foundation certification

Tools

Video conferencing systems

Telephony equipment

Networking devices

Datacentre cabling

UPS and servers

Job description

Glanbia Nutritionals, Inc. in Ireland is seeking an On-Site IT Support Engineer to provide hands-on IT support for office infrastructure and end-user devices. You will manage onboarding/offboarding, install and decommission hardware, and support corporate events with IT/AV and telephony systems.

The role requires 5+ years of on-site IT support experience, networking/AV knowledge, and relevant certifications. You will work with local teams and global IT to ensure security and uptime.