On-site Customer Operations Coordinator

PerkinElmer; Waterford; On-site; EUR 40,000 - 60,000; Full time

Job summary

PerkinElmer is seeking a OneSource Customer Operations professional in Waterford, Ireland. Key responsibilities include gathering customer requirements and ensuring compliance with service agreements. The ideal candidate will have a strong customer service orientation and excellent interpersonal skills.

Candidates should have 3-5 years of administrative experience or equivalent education, along with proficiency in Microsoft Office and experience with CMMS databases. Join us to support the Life Science Industry!

Qualifications

• Must possess good educational background with relevant experience.
• Strong customer service orientation required.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Participate in gathering customer requirements during the contract renewal cycle.
• Ensure compliance with QHSE rules for service providers.
• Maintain training and compliance in health and safety.

Skills

Sense of Customer Service

Excellent understanding of Customer Care

Good interpersonal skills

Excellent written and verbal communication skills

Good organizational skills

Experience of working with CMMS databases

Proficiency in Microsoft office packages

Education

3–5 years administrative experience OR 2–3 years higher education

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

PerkinElmer is seeking a OneSource Customer Operations professional in Waterford, Ireland. Key responsibilities include gathering customer requirements and ensuring compliance with service agreements. The ideal candidate will have a strong customer service orientation and excellent interpersonal skills.

Candidates should have 3-5 years of administrative experience or equivalent education, along with proficiency in Microsoft Office and experience with CMMS databases. Join us to support the Life Science Industry!