On-Site Contract Support & Invoicing Expert

Empro Consultants; Dublin; On-site; EUR 40,000 - 55,000; Full time

Job summary

Empro Consultants Ireland is seeking a Contract Support in Dublin for a permanent, on-site role five days a week. You will deliver excellent customer service, handle POs, invoicing, supplier payments, and monthly client reporting while supporting the Contract Manager with WIP and KPI-driven improvements.

The ideal candidate has strong PC skills (Word, Excel, Outlook), experience with PO management, and a background in Facilities Management or similar.

Qualifications

• Previous experience in a similar role.
• Higher educational qualifications such as A levels, HNC, Diploma or Degree are desirable.
• Strong experience managing POs.
• Proficient PC skills: Word, Excel, Outlook; intermediate to advanced; PowerPoint and Access beneficial.
• Facilities Management background is desirable.
• Excellent verbal and good written communication.
• Results- and task-oriented with attention to detail.
• Strong time management and ability to work under pressure.
• Self-motivated and systematic in approach.
• Experience in customer-facing role; Dynamics AX or Coupa beneficial.
• Some financial/accounting experience is an advantage.

Responsibilities

• Understand, anticipate, and fulfil customer needs while building relationships.
• Respond to customer queries with clear, accessible communication.
• Follow procedures and policies consistently.
• Be trained in using the financing system for POs, invoices, and supplier payments.
• Ensure timely invoicing and raise credit notes when needed.
• Prepare and send maintenance invoices and handle approvals.
• Raise POs per guidelines and commercial requirements.
• Assist Contract Manager with WIP and monthly client billing discussions.
• Track debt and follow up on delayed payments.
• Understand contract scope and terms; assist with H&S regulations including 4sight reporting.
• Maintain on-site personnel records (training, holidays, sickness).
• Log engineers' timesheets for overtime and monthly payments.
• Support with monthly client reporting and KPI-related improvements.
• Contribute to continual improvement and participate in the team.

Skills

PO management

PC skills (Word, Excel, Outlook)

Time management

Attention to detail

Communication skills

Customer-facing experience

Teamwork

Education

A Levels / HNC / Diploma / Degree

Tools

Dynamics AX

Coupa

Excel

Word

Outlook

PowerPoint

Access

Job description

Empro Consultants Ireland is seeking a Contract Support in Dublin for a permanent, on-site role five days a week. You will deliver excellent customer service, handle POs, invoicing, supplier payments, and monthly client reporting while supporting the Contract Manager with WIP and KPI-driven improvements.

The ideal candidate has strong PC skills (Word, Excel, Outlook), experience with PO management, and a background in Facilities Management or similar.