Office Based Grant Administrator

Fexco; Cahersiveen; On-site; EUR 28,000 - 36,000; Full time

Job summary

Fexco is seeking an Office‑Based Grant Administrator to join our SEAI team in Cahersiveen, Co. Kerry, on a full‑time, fixed‑term contract for 12 months.

The role requires full onsite attendance five days per week and travel to the Cahersiveen office as needed. You will provide day-to-day administrative support, manage information across multiple systems, and handle customer queries with professionalism to ensure an excellent customer experience.

Qualifications

• Highly organised administrator with accuracy and data-entry skills.
• Experience supporting office operations in a fast-paced environment.
• Ability to communicate clearly with customers.
• Comfortable using multiple software platforms.

Responsibilities

• Provide day-to-day administrative support across the office.
• Use multiple internal systems and software platforms to process information and maintain accurate records.
• Handle customer queries with professionalism and a service mindset.
• Follow established data-entry processes with precision.
• Collaborate with colleagues to support team goals.
• Meet deadlines and manage workload under pressure.
• Assist with general office duties such as scanning, filing, and post.

Skills

Computer literate

Multiple systems

Attention to detail

Process accuracy

Customer focused

Team player

Deadline driven

Job description

Fexco Managed & Advisory Services is seeking an Office‑Based Grant Administrator to join our SEAI team on a full‑time, fixed‑term contract for 12 months. This role is based in our Cahersiveen, Co. Kerry office and requires full onsite attendance five days per week. Please note that candidates must be able to travel to and work from the Cahersiveen office.

Job Overview

We’re looking for a highly organised and proactive administrator to join our team. This role is ideal for someone who thrives in a fast paced environment, enjoys working with people, and takes pride in delivering accurate, high quality work. You’ll play a key part in keeping daily operations running smoothly by supporting colleagues, managing information, and ensuring our customers receive an excellent experience.

Key Responsibilities

• Provide day-to-day administrative support across the office
• Use multiple internal systems and software platforms to process information and maintain accurate records
• Handle customer queries with professionalism, clarity, and a strong service mindset
• Follow established data entry processes and procedures with precision
• Collaborate closely with colleagues to support team goals and shared workloads
• Work efficiently to meet tight deadlines without compromising quality
• Assist with general office duties such as scanning, filing, and post

Core Competencies

Computer Literate

• Confident using a range of digital tools, office software, and online systems
• Able to learn new platforms quickly and adapt to process changes

Using Multiple Systems

• Comfortable navigating between several applications at once
• Ensures data is entered and maintained consistently across systems

Attention to Detail

• Spots errors, inconsistencies, and missing information
• Produces accurate work even when under time pressure

Process Accuracy

• Follows procedures step-by-step
• Maintains compliance with internal and external standards

Customer Focused

• Communicates clearly and professionally
• Understands customer needs and provides helpful, timely support

Team Player

• Works collaboratively and supports colleagues during busy periods
• Shares information openly and contributes to a positive team culture

Deadline Driven

• Manages workload effectively to meet tight timelines
• Stays calm and organised when priorities shift

Please note that this is a contact centre based role, and there may be a business requirement to be cross skilled in to other teams as deemed necessary and appropriate.

No applications will be considered for remote working.

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.