Night Supervisor

INOU; Galway; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Free meals on duty

50% Off F&B discount

Hotel room rate for Dalata hotels

Friends & Family rate

Extra annual leave

Employee assistance programme

Cycle to work

Pension scheme

Dalata Academy development

Staff appreciation events

Job summary

Dalata Hotel Group’s Clayton Hotel Galway is seeking a dedicated Night Supervisor to manage hotel operations overnight and maintain the highest level of guest service. You will lead night staff, handle guest relations, and ensure safety, security and smooth overnight processes in a busy Galway property.

The role requires prior nights or hotel reception experience, strong organisation, and the ability to work independently as part of a team.

Qualifications

• Previous Nights or hotel reception experience is essential.
• At least 2 years of experience working in a customer/guest-facing position.
• Good computer skills and knowledge of Opera would be an advantage.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their initiative, as well as being capable of working as part of a team

Responsibilities

• Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
• Guest relations.
• Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid.
• Performed front Office duties, including running the night audit report and checking and check-out guests.
• Supervising the night porter.
• Food & Beverage service at night.
• Ensuring meeting rooms are set to the correct standard.
• Contribute to the efficient running of the hotel.

Skills

Night shift experience

Guest service

Teamwork

Organisational skills

Communication

Tools

Opera

Job description

Night Supervisor

Job Ref: DAL6400

Branch: Clayton Hotel Galway

Location: Clayton Hotel Galway, Galway

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Shift pattern: 23.00-7.30am

Hours per week: 39

Posted date: 21/10/2026

Closing date: 21/11/2026

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Your Job

• Responsible for smooth and efficient operation of the hotel at night and to ensure the highest level of customer service.
• Guest relations.
• Responsible for overall health & safety at night, including fire walks, security checks, and any other relevant health & safety duties, e.g. first aid.
• Performed front Office duties, including running the night audit report and checking and check-out guests.
• Supervising the night porter.
• Food & Beverage service at night.
• Ensuring meeting rooms are set to the correct standard.
• Contribute to the efficient running of the hotel.

What You Will Need

• Previous Nights or hotel reception experience is essential.
• At least 2 years of experience working in a customer/guest-facing position.
• Good computer skills and knowledge of Opera would be an advantage.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their initiative, as well as being capable of working as part of a team

About Us

Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

At Clayton Hotel Galway, we’re always dedicated to experiences that are all about you.

Located on the outskirts of Galway city, the perfect spot to connect you to the whole of Galway. Whether you’re visiting the city, exploring the wilds of Connemara, the rugged landscapes of The Burren or setting off on an adventure across the Wild Atlantic Way, our hotel puts you in the heart of everything.