Night Front Desk & Security Associate

Hollybank Trustees Ltd; Kilkenny; On-site; EUR 17,000 - 22,000; Full time

Job summary

SpringHill Hotel in Kilkenny, Ireland, invites applications for a Night Team position on a full-time basis. The role focuses on guest check-ins/outs, handling requests, and ensuring hotel security during overnight hours.

The successful candidate will be organised, customer-focused, and able to work in a fast-paced environment, including weekends and bank holidays. A passion for hospitality and strong English communication are essential for delivering exceptional guest experiences.

Qualifications

• Strong command of the English Language.
• Welcoming friendly personality and manner.
• Passion for the hospitality industry.
• Ability to prioritise and organise work.
• Ability to work flexible night hours including weekends and Bank Holidays.
• Ability to work in a fast-paced busy environment.

Responsibilities

• Welcome and assist guests with check-ins and check-outs during overnight hours.
• Respond promptly and professionally to guest requests and enquiries.
• Monitor the security of the hotel, including regular patrols of public areas.
• Ensure all entrances, exits, and fire safety procedures are followed.
• Perform light cleaning duties in public areas, including lobbies, corridors, and reception when needed.
• Report emergencies, accidents, or suspicious activity to management and the appropriate authorities where necessary.
• Work closely with the reception and housekeeping teams to ensure a smooth handover at the end of the shift.
• Complete end-of-day administrative tasks and night audit procedures.
• Ensure the hotel is clean, secure, and prepared for the morning team.

Skills

English language

Customer service

Hospitality

Time management

Night shifts

Attention to detail

Job description

SpringHill Hotel in Kilkenny, Ireland, invites applications for a Night Team position on a full-time basis. The role focuses on guest check-ins/outs, handling requests, and ensuring hotel security during overnight hours.

The successful candidate will be organised, customer-focused, and able to work in a fast-paced environment, including weekends and bank holidays. A passion for hospitality and strong English communication are essential for delivering exceptional guest experiences.