Night Deputy Manager - Manor House, Waterford

DePaul; Waterford; On-site; EUR 46,000 - 57,000; Full time

Benefits offered by this job

Annual Leave up to 30 days

Pension matched by employer

Health assistance

Life Assurance

Maternity / Adop"tive Leave"

Sick Leave

Employee Assistance Program

Learning & Development

Job summary

DePaul is seeking a Night Deputy Manager for Waterford Manor House on a fixed-term contract (6 months) with a 35-hour week across a 7-day rota. The role reports to a Project Group Manager and focuses on day-to-day local management, upholding harm reduction principles, and delivering high-quality care.

You will lead staff, supervise performance, manage service delivery and rostering, ensure health and safety, and contribute to fundraising and communications.

Qualifications

• 2 years’ experience in homelessness/social care.
• Social Studies / Case Management Accredited Qualification.
• Experience in low threshold, harm reduction services desirable.

Responsibilities

• Support the Manager in the efficient, effective management of the project within harm reduction principles.
• Provide staff supervision, training and performance management.
• Manage service user processes (referral, resettlement, etc.) and staff rostering.
• Ensure policies and procedures are established, communicated and followed.
• Oversee building maintenance, health and safety standards, and data management.

Skills

Social care experience

Staff supervision

Team coordination

Education

Case management qualification

Job description

Night Deputy Manager - Waterford Manor House

Fixed Term Contract (6 Month Contract with possibility of extension)

35 Hours Per Week working across a 7 day rota

€51,368.72 Per Annum

Role:

This role offers a fantastic opportunity to provide support to our organisation’s central services in Waterford. Depaul is a values-led organisation working with a number of services throughout Dublin. This role will report directly to a Project Group Manager and will be responsible for overseeing the day-to-day local management of service delivery. This is an exciting opportunity to join a diverse team of talented individuals.

Key Areas of Responsibility:

GENERAL MANAGEMENT The Night Deputy Manager will support the Manager in the efficient, effective management of the project, and will work within the principal of harm reduction. In conjunction with the Project Group Manager, you will be responsible for the day-to-day running of your project, providing care and support to the particular project’s client group.

STAFF Responsible for provision of staff support, supervision and training and manage staff performance through probation, JARS and supervision

SERVICE DELIVERY To manage all service user processes (adequate key working, referral, resettlement etc.) through the team. To manage the staff rota and ensure adequate cover for project

OPERATIONAL MANAGEMENT In conjunction with the LMT and the PGM ensure service policies and procedures are established and operating correctly and communicated to teams

HEALTH AND SAFETY Responsible together with the PGM and the LMT for ensuring the project operates as defined by the Health and Safety Statement

CONTRIBUTION TO BROADER ORGANISATIONAL OBJECTIVES Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required by SST and contribute to the improvement of quality, training, SU involvement and other aspects of service quality as required

THE BUILDING Responsible for overseeing building maintenance and that repairs are attended to and ensure health & safety standards relating to the building are managed

FINANCE Be involved in financial planning for project, manage the project budget with LMT, prepare monthly payroll and ensure cash procedures are followed

FUNDRAISING & COMMUNICATIONS Facilitate the requirements of F&C team and liaise with project staff as required.

VOLUNTEERS Oversee the management and support of volunteers within the project

TEAM WORKING Develop/manage an operational and well-functioning staff team and ensure team meetings & case conferences are undertaken, run/ participate in the planning and delivery of staff team days and review days as required (to be carried out in conjunction with the PGM)

ADMINISTRATION Ensure accurate data management

ON CALL Participate in on-call rota

GENERAL RESPONSIBILITIES Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective implementation of the Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with this client group. To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul. Undertake any other duties that may be required which are commensurate with this role.

Person Requirements:

EXPERIENCE 2 years’ experience working in the Homelessness/ Social Care field, in a direct access client support, or key working role.

Social Studies / Case Management Accredited Qualification

Experience of low threshold, harm reduction services desirable

KNOWLEDGE, SKILLS AND ABILITIES An understanding of the key issues relating to managing a residential setting. Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations. Ability to motivate staff in the provision of services to homeless people, as well as an ability to work closely with and support volunteer workers. An ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practises within the project. Ability to manage service users, with complex needs and challenging behaviours

ATTITUDE Respect for the values and beliefs of Depaul

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

We celebrate the potential of people

We put our words into action

We aim to take a wider role in civil society

We believe in rights and responsibilities

Click Here to Review our Privacy Notice for Employees in ROI

EQUAL OPPORTUNITIES:

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

If you choose to work for Depaul we offer:

Our Benefits

• Annual Leave Up to 3 years' service: 25 days per year
  3 years' up to 5 years' service: 27 days per year
  Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
  10 public holidays each year with Good Friday as discretionary day. Day off and day pay for Christmas Day,
  St.Stephen's Day, and New Year's Day worked for shift workers.
  Non-Shift Workers: Paid day off on public holidays.
  Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
  Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension Matched by the employer
• Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance Four times salary
• Maternity /Adoptive Leave 18 weeks full pay
• Paternity Leave 2 weeks full pay
• Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
• Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7,365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid