Night Deputy Manager - Carlow (CWI)

Depaul; Carlow; On-site; EUR 46,000 - 57,000; Full time

Benefits offered by this job

Pension matched

Health cash plan

Life assurance

Maternity leave

Job summary

Depaul is seeking a Night Deputy Manager for Carlow on a fixed-term contract until 31 March 2027. The role oversees night-time service delivery, staff supervision, and health and safety across multiple sites.

You will work with the Project Group Manager to coordinate night operations, induct and develop staff, and ensure high-quality care for clients with complex needs. The position requires a calm, decisive leader committed to Depaul's values.

Qualifications

• 2 years’ experience in homelessness/social care or direct client support roles.
• Social Studies / Case Management accreditation.
• Experience with low-threshold, harm reduction services is desirable.
• Understanding of managing a residential setting is important.
• Ability to use initiative and make sound decisions, especially in emergencies.
• Ability to motivate staff and support volunteers in service delivery.
• Health and Safety procedures must be followed and developed.
• Ability to manage service users with complex needs and challenging behaviours.

Responsibilities

• Oversee local management of service delivery and provide multi-site night-time support.
• Manage night-shift staff roster and ensure adequate cover during hours of work.
• Induct, supervise and train night staff; support development of the night team.
• Ensure policies, procedures and health and safety standards are implemented across sites.
• Provide in-person support across services as needed; liaise with the Project Group Manager.
• Maintain accurate data management and incident handling during night shifts.

Skills

Staff management

Decision-making

Emergency response

Staff motivation

Education

Social Studies / Case Management Accredited Qualification

Job description

Night Deputy Manager - Carlow

Cold Weather Initiative

Fixed Term contract until March 31st, 2027

35 Hours per week

€51,368.72 per annum

Reporting to: Project Group Manager

Scope

Overseeing local management of service delivery and providing of multi-site support during night hours

Key Areas of Responsibility

SERVICE MANAGEMENT

To be an active member of the Local Management Team (LMT), collaboratively overseeing the efficient, effective management of the assigned project.

In conjunction with the Project Group Manager (PGM), you will be responsible for the night-to-night running of your project, providing care and support to the particular project’s client group.

The Night Deputy Manager will provide support to ensure teams have assistance throughout the night shifts.

STAFF

Support Induction of night support workers across services

Supervision, training and management of staff performance through probation, joint annual appraisals and supervision in assigned project

Oversee and support the development of the night’s team in assigned project

Responsible for provision of staff support across multi sites during hours of work.

In person support in projects across services where needed.

SERVICE DELIVERY

To manage all service user processes through the team

To manage the staff rota and ensure adequate cover for project during hours of work

OPERATIONAL MANAGEMENT

In conjunction with the rest of LMT and the PGM ensure service policies and procedures are established and operating correctly and communicated to teams

HEALTH AND SAFETY

Responsible together with the PGM and the rest of LMT for ensuring the project operates as defined by the Health and Safety Statement.

Responsible for supporting staff with Incidents during hours of work and providing debrief or onsite support if needed.

COMMUNICATION

Ensure effective communication with the local management team by completing and receiving a full handover of happenings during hours of work.

TEAM WORKING

Develop/manage an operational and well-functioning staff team

Provide support and training to night staff where identified with PGM

Participate in the planning and delivery of staff team days and review days as required (to be carried out in conjunction with the PGM)

CONTRIBUTION TO BROADER ORGANISATIONAL OBJECTIVES

Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required by Senior Service Team and contribute to the improvement of quality, training, Service User involvement and other aspects of service quality as required

THE BUILDING

Responsible for overseeing building standards and that identified repairs are handed over to ensure health & safety standards are managed

FINANCE

Be involved in financial planning for project, manage the project budget with other LMT, and ensure cash procedures are followed

FUNDRAISING & COMMUNICATIONS

Facilitate the requirements of the Fundraising and communication team and liaise with project staff as required.

ADMINISTRATION

Ensure accurate data management

Oversight of tasks assigned through the Deputy Manager Checklist and/or assigned by the Project Group manager of the assigned project.

GENERAL RESPONSIBILITIES

Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective implementation of Depaul's Equal Opportunities Policy as it affects both Depaul and its work with this client group. To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul.

Undertake any other duties that may be required which are

Commensurate with this role. In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of Depaul

Person Requirements

• 2 years’ experience working in the Homelessness/Social Care field, in a direct access client support, or key working role.
• Social Studies /Case Management Accredited Qualification
• Experience of low threshold, harm reduction services desirable
• An understanding of the key issues relating to managing a residential setting.
• Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging situations.
• Ability to motivate staff in the provision of services to homeless people, as well as an ability to work closely with and support volunteer workers.
• An ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practices within the project.
• Ability to manage service users, with complex needs and challenging behaviours
• Respect for the values and beliefs of Depaul

WHY WORK FOR US

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities

EQUAL OPPORTUNITIES

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

If you choose to work for Depaul we offer:

Our Benefits

• Annual Leave Up to 3 years' service: 25 days per year
  3 years' up to 5 years' service: 27 days per year
  Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
  10 public holidays each year with Good Friday as discretionary day. Day off and day pay for Christmas Day,
  St.Stephen's Day, and New Year's Day worked for shift workers.
  Non-Shift Workers: Paid day off on public holidays.
  Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
  Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension Matched by the employer
• Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance Four times salary
• Maternity /Adoptive Leave 18 weeks full pay
• Paternity Leave 2 weeks full pay
• Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
• Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7,365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid