Nexthink DEX Engineer — Automation & Self-Healing

Prudential Annuities Distributors (PAD); Letterkenny; Hybrid; EUR 50,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Annual Leave: 23 days

Pension Scheme

Annual Bonus Programme

Life Assurance

Education Assistance Programme

Job summary

Prudential Annuities Distributors (PAD) in Letterkenny is seeking a Nexthink DEX Engineer to enhance the digital experience for employees. This role involves designing, building, and implementing digital experience solutions and automations using Nexthink to resolve technical challenges.

The ideal candidate will have at least 2 years in a technical role focused on Nexthink, alongside strong scripting skills and analytical abilities. The role offers hybrid work flexibility and comprehensive benefits including health insurance and a pension scheme.

Qualifications

• 2+ years in a technical role focused on Nexthink or equivalent.
• Strong EUC engineering and/or L3 troubleshooting background.
• Excellent analytical and problem-solving skills.

Responsibilities

• Solve IT challenges via root cause analysis and create solutions.
• Collaborate with service desk teams to re-imagine technical solutions.
• Act on insights as automated self-healing actions and integrations.

Skills

Nexthink

PowerShell scripting

Analytical skills

Problem-solving

Bash scripting

Python scripting

IT support experience

Tools

Nexthink

ITSM

DevOps

Job description

Prudential Annuities Distributors (PAD) in Letterkenny is seeking a Nexthink DEX Engineer to enhance the digital experience for employees. This role involves designing, building, and implementing digital experience solutions and automations using Nexthink to resolve technical challenges.

The ideal candidate will have at least 2 years in a technical role focused on Nexthink, alongside strong scripting skills and analytical abilities. The role offers hybrid work flexibility and comprehensive benefits including health insurance and a pension scheme.