Nexthink DEX Engineer: Automate End-User Experience

Prudential Annuities Distributors (PAD); Ireland; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Annual Leave

Pension Scheme

Annual Bonus Programme

Education Assistance

Job summary

Prudential Annuities Distributors (PAD) seeks a Nexthink DEX Engineer in Letterkenny, Ireland. This hybrid full-time role focuses on designing and operationalizing digital experience solutions. The successful candidate will have over 2 years of experience with Nexthink or similar tools, strong technical skills in scripting and root cause analysis, and a commitment to continuous learning. Benefits include health insurance, pension scheme, and annual leave of 23 days. Join us to enhance IT experiences and drive digital dexterity in a supportive environment.

Qualifications

• 2+ years in a technical role focused on Nexthink or similar platforms.
• 3+ years supporting enterprise IT environments.
• Strong background in EUC engineering or L3 troubleshooting.

Responsibilities

• Engineered Nexthink-powered remediation for end-user computing issues.
• Operationalized use cases, converting insights into automated actions.
• Participated in incident and major incident response.

Skills

Nexthink

PowerShell scripting

Root cause analysis

Enterprise IT support

Analytical skills

Automation

Education

Relevant technical degree or equivalent experience

Tools

Bash

Python

Job description

Prudential Annuities Distributors (PAD) seeks a Nexthink DEX Engineer in Letterkenny, Ireland. This hybrid full-time role focuses on designing and operationalizing digital experience solutions. The successful candidate will have over 2 years of experience with Nexthink or similar tools, strong technical skills in scripting and root cause analysis, and a commitment to continuous learning. Benefits include health insurance, pension scheme, and annual leave of 23 days. Join us to enhance IT experiences and drive digital dexterity in a supportive environment.