Multi-Disciplinary Manager (SEO Grade, 12 Month Fixed Term Contract)

Medical Council; Dublin; Hybrid; EUR 54,000 - 66,000; Full time

Benefits offered by this job

Wellbeing initiatives

Employee Assistance Programme

Public Service sick leave scheme

TaxSaver travel tickets

Bike to work scheme

Paid exam leave & study leave

Job summary

The Medical Council in Dublin is seeking a Multi-Disciplinary Team Manager (SEO grade) on a 12-month fixed-term contract. You will lead the PPC Unit, drive case progression, and support solicitors in investigations, while coordinating with Complaints & Investigations and other directorates.

You will oversee data quality, case-management systems, and reporting, with a focus on continuous improvement and delivering on high-profile matters within a busy regulatory environment.

Qualifications

• Experience leading a multidisciplinary team within complaints or investigations.
• Proven ability to manage multiple cases and deadlines.
• Strong written and verbal communication with diverse stakeholders.
• Understanding of Right Touch Regulation or similar framework.

Responsibilities

• Provide operational management of the PPC Unit and teams.
• Drive progression and timely advancement of cases.
• Support Solicitors in investigation and documentation.
• Collaborate across directorates to improve processes and reporting.
• Oversee data quality and use of case-management systems.
• Prepare reports and briefings for CEO, PPC and Council.
• Lead continuous improvement projects.

Skills

Team leadership

Stakeholder communication

Analytical thinking

Education

Third level qualification

Legal qualification (desirable)

Tools

Case management systems

Job description

Multi-Disciplinary Manager (SEO Grade) -12 Month Fixed Term Contract

The Medical Council is seeking to recruit a Multi-Disciplinary Team Manager within the Complaints and Investigations Directorate. The Directorate is responsible for advising and supporting the Council, the CEO and the Preliminary Proceedings Committee ("PPC"). The PPC is the screening committee responsible for considering complaints received by the Medical Council and deciding whether there is a case for the holding of an inquiry before the Fitness to Practise Committee.

The Multi-Disciplinary Team Manager will work as part of a multi-disciplinary team with support executives, Case Officers/Authorised Officers and solicitors. The MDT Manager will report to the MDT Solicitor assigned to their team.

Key responsibilities will include:

• Providing operational management of the PPC Unit, offering leadership, direction and support to Case Officers/Authorised Officers and the support executives within the multi-disciplinary teams.
• Managing progression and timely advancement of cases within the team will be a key part of the role.
• Supporting and assisting the Solicitors with the progression, investigation and management of cases in the team, including the preparation of documentation and collation of evidence.
• Working collaboratively with other teams across the Professional Standards Directorate including others in Complaints and Investigations, FtP and Monitoring teams , and other Directorates across the organisation.
• Oversee the accurate use and maintenance of data and case-management systems, ensuring high data quality, supporting staff in effective system utilisation, monitoring workflow efficiency, and contributing to enhancements in reporting and information governance.,
• Referring matters to patient liaison service as necessary.
• Participating in continuous improvement projects and taking responsibility for projects within the Directorate and the organisation.
• Providing assistance to members of the legal team in investigating and preparing high- profile complex cases including those involving suspension applications and High Court proceedings.
• Presenting and providing manager and logistical support to the CEO, PPC and Council as necessary, including preparation of reports, briefing material and case presentations
• Managing and overseeing the work of the MDT Case Officers/Authorised Officers and MDT Support Executives, ensuring effective performance, development, and delivery of team objectives.

Essential Criteria:

• Working as a Case officer (at AO level) and in a permanent position within the C&I department.
• Presentation experience in communicating to a variety of stakeholders level both verbally and in written communications.
• Strong understanding of the complaints framework, including the principles of Right Touch Regulation.
• Third level qualification.

Desirable Criteria:

• A legal qualification would be a distinct advantage
• Previous experience working in regulatory environment
• A good knowledge and understanding of the Medical Practitioners Act 2007 as amended, particularly as it relates to the role and functions of the Medical Council
• People management experience would be extremely beneficial

Essential Characteristics:

• Strong interpersonal skills including ability to effectively manage a busy team
• Ability to manage his/her own time effectively, prioritise workload and set realistic timelines for delivery of required outputs
• Ability to work independently, to demonstrate initiative and to work as part of a team.
• Ability to flex and adapt to changing demands, manage competing priorities and meet deadlines while managing a busy caseload.
• Highly organised approach and strong attention to detail in executing complex tasks and procedures.
• Ability to be clear, comprehensive and concise in communications, including reports (both qualitative and quantitative), minutes, website content and publications.
• Work with confidential information and maintain confidentiality.
• Confidence to communicate and manage a wide variety of stakeholders both internally and externally.
• Ability to analyse critically using problem solving skills and risk analysis.
• Excellent judgement and the confidence and discipline to deliver in a demanding environment.

Details of this Appointment:

Position Type: This appointment will be offered on a Fixed Term Contract Basis for 12 Months (SEO Grade). A 6-Month probationary period applies to this appointment.

Salary: Starting salary will be at €60,029 which is the first point of the Senior Executive Officer PayScale.

If you are currently a serving civil or public servant, your entry point to the PayScale may be higher based on your current salary.

There will be salary increment each year in line with the Senior Executive Officer Grade PayScale and subject to satisfactory performance, until the maximum point on the scale has been reached. The rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy.

PayScale

Senior Executive Officer

€60,029, €61,785, €63,537 €65,286, €67,044, €68,792, €70,547

€73,077 (LS1 After 3 years satisfactory service at the maximum)

€76,546 (LS2 After 6 years satisfactory service at the maximum)

Annual Leave: 29 working days plus public holidays

Hours: 35 hours per week, Mon-Fri.

Location: Kingram House, Kingram Place, Dublin 2. We operate a hybrid working model with both remote working and requirement for on-site attendance two days per week.

Pension: The Medical Council offers a pension through the Public Sector Scheme. Contributions to the scheme will commence on joining the organisation. Candidates currently working in the Public or Civil Service may transfer their pension.

Rewards/ Benefits: Dedicated Wellbeing Group and Wellbeing Initiatives, Employee Assistance Programme, Digital Wellbeing App, Training and Development, Public Service Sick Leave Scheme, TaxSaver Travel Tickets, Bike to Work Scheme, Subsidised Flu Jabs, Paid Exam Leave & Study Leave, Income Continuance Scheme, Civil Service Credit Union,

Closing Date: Friday 13th November 2026

Interview Date: Tuesday 1st December 2026