The Heritage
offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
Bloom's Cocktail Bar – Mixologist
has recently opened in The Heritage and we're looking for a talented Mixologist to join our team!
If you're passionate about crafting exceptional cocktails, creating memorable guest experiences, and thrive in a stylish, fast-paced environment, we'd love to hear from you!
Main Duties
- To operate the till system effectively.
- To carry‑out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc.
- To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and clients needs.
- To maintain regular and effective communication within your team and at all levels by attending briefing sessions when required.
- To have knowledge of wines, spirits and the menu items.
- To handle guest's complaints discretely, notifying the Head of Department or the Food & Beverage Director.
- To have a complete knowledge of the Heritage and the product and services it offers.
- Report for duty clean and tidy, wearing the correct uniform and safety shoes to Company standard ensuring your name badge & preferred pin is worn at all times whilst on duty.
- Maintain cleaning programme in operation.
- Secure and record lost and found property, following the correct procedure.
- Ensure full knowledge of all hotel facilities including opening and closing times and promote these facilities at every opportunity.
- To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from your Department Head.
- To attend and support hotel and departmental meetings as requested.
- To participate in job chats and performance appraisals.
- To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.
- To work towards achieving high hotel inspection results.
- It is agreed that flexibility of employees is fundamental to the Hotel's ongoing progress.
About Us
The Heritage 'Core Values'
Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
- Think about the guest
- Be Respectful
- Work as one
- Be the Best
- Own it and deliver it
Why Work for The Heritage, Part of FBD Hotels
- Discounted rates in other FBD properties
- Health Club membership
- Referral Programme
- Learning and development opportunities
- Employee Assistance Programme
- Meals provided on duty
- Discounts on Home, Travel, Car Insurance with FBD Insurance
- Bike to Work Scheme
- Employee recognition initiatives
- Great Place to Work Certified