Meter Reading Data Collection Team Member

Electricity Supply Board; Cork; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Credit Union

Staff well-being programmes

Parental leave entitlements

Diversity & inclusion culture

Job summary

Electricity Supply Board (ESB) in Wilton, Cork, Ireland, is seeking a Meter Reading Data Collection Team Member. This full-time role supports the Data Collection Team Leader and collaborates with RMS, MRSO, and other ESB Networks areas.

Hybrid working with at least two days in the office is available to suit operational needs. Responsibilities include validating meter readings for billing deadlines, flexible cross-team support, and data integrity within our database.

Qualifications

• Third level qualification or equivalent work experience is essential.
• Excellent communication skills and an ability to work effectively in a team.
• Attention to detail is critical.

Responsibilities

• Validating Meter readings received in a timely fashion to support billing deadline with the Market Place.
• Adaptable to change and supportive of moving across teams in Meter Reading to meet Business requirements.
• Flexible approach to working, including multitasking as required
• Liaising closely with other business functions within RMS and ESB Networks
• Resolve customer queries and complaints in line with our customer charter
• Participate in business projects as required
• Engage with Suppliers, customers and support contractors to reduce sites with a long term no access across meter points.
• Working as part of a highly motivated team to ensure the integrity of data in our database

Skills

Excellent communication skills

Attention to detail

SAP ISU

Education

Third level qualification or equivalent work experience

Tools

SAP ISU

Job description

Meter Reading Data Collection Team Member

Vacancy Number: 29211

Category: Engineering - Other

Job Type: Full-time

Position Description

This full-time role will involve supporting the Team Leader of Data Collection in various operational tasks within the section. In addition, there will be an opportunity to work closely with associated areas within ESB Networks such as Retail Market Services (RMS), Database and Revenue Protection, Meter Registration Service Operator (MRSO) and Smart Metering This role would suit an ambitious self-starter, interested in working in Wilton, Cork and intent on developing a career within ESB Networks.

Key Responsibilities

• Validating Meter readings received in a timely fashion to support billing deadline with the Market Place.
• Adaptable to change and supportive of moving across teams in Meter Reading to meet Business requirements.
• Flexible approach to working, including multitasking as required
• Liaising closely with other business functions within RMS and ESB Networks
• Resolve customer queries and complaints in line with our customer charter
• Participate in business projects as required
• Engage with Suppliers, customers and support contractors to reduce sites with a long term no access across meter points.
• Working as part of a highly motivated team to ensure the integrity of data in our database

Knowledge, Skills and Experience

• Either a Third level qualification or equivalent work experience is essential.
• Excellent communication skills and an ability to work effectively in a team
• Attention to detail is critical
• SAP ISU

Location

Wilton, Cork

Smart Working at ESB is designed to make ‘in-person’ time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting to

The successful candidate will report toMeter Reading/Data Collection Team Leader.

Why Work with Us?

• Opportunity to lead Ireland’s transition tonet zero carbon future
• Career developmentthrough mentoring andtraining
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Closing Date

23rd October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

Your application will be held in reserve for 6 months should you be suitable for the role.

Diversity, Equity and Inclusion Statement

ESB is committed to being an equal opportunities employer. We welcome applications from all sections of society and ensure that no one is discriminated against on the grounds of race, religion or belief, ethnicity or nationality, disability, age, citizenship, marital status, domestic or civil partnership status, sexual orientation or gender identity, or any other basis as protected by law.

Applicants who anticipate requiring assistance or reasonable accommodations for any part of the application or interview process may contact, in confidence, [e-mail].

About ESB

Join us in our mission to achieve a net-zero electricity system by 2040. ESB is Ireland’s leading energy utility, with activities spanning electricity generation, transmission and distribution, energy supply, energy services and international consultancy. Operating in Ireland, Northern Ireland and Great Britain, we invest over €1 billion each year to deliver a new energy future based on reliable, affordable zero-carbon electricity.