Medical Administrator: Fast-Track Training & Growth

Institute of Eye Surgery; Waterford; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Employee of the Month

Christmas and summer social events

Training and development support

Supportive, team-based environment

Opportunities to develop within the业务

Bike to work scheme

Attendance Bonus

Job summary

Institute of Eye Surgery in Ireland is seeking an entry-level Medical Administrator to support the smooth running of the practice by handling administrative duties while training toward a Senior Medical Administrator.

You will manage patient and clinical communications, schedule appointments, process invoices, and maintain the practice management system, with a strong focus on patient experience and teamwork.

Qualifications

• Leaving certificate or equivalent.
• No prior medical administration experience required.
• Office, reception or customer-service experience.
• Ability to learn quickly in a fast-paced environment.
• Excellent communication skills (phone and written).
• Strong organisational skills and attention to detail.
• Ability to work independently and as part of a team.
• Willingness to complete structured training and milestones.
• Proficient in Microsoft Excel, Outlook and Word.

Responsibilities

• Assist in managing a high volume of patient and general phone calls under supervision.
• Maintain a strong patient-care focus and support improvements to patient experience.
• Support the scheduling of appointments for clinical appointments.
• Learn and develop competence in processing insurance billing forms and invoices.
• Update the practice management system with patient and appointment details.
• Perform basic data entry tasks with accuracy, escalating issues where required.
• Draft simple written communication to patients and clinicians, with support.
• Work within strict administrative protocols.
• Ensure all patients receive the highest level of service before and after consultations.
• Support general administrative tasks as assigned by senior staff.
• Participate in ad-hoc duties assigned by senior staff where appropriate.

Skills

Communication

Organisational skills

Teamwork

Learning agility

Education

Leaving certificate

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Institute of Eye Surgery in Ireland is seeking an entry-level Medical Administrator to support the smooth running of the practice by handling administrative duties while training toward a Senior Medical Administrator.

You will manage patient and clinical communications, schedule appointments, process invoices, and maintain the practice management system, with a strong focus on patient experience and teamwork.