Medical Administrator

Medmark Occupational Healthcare Limited; Limerick; On-site; EUR 28,000 - 34,000; Full time

Job summary

Medmark Occupational Healthcare Limited is seeking an organised administrator to join our busy team in Limerick. You will handle reception, scheduling, and clerical duties in a healthcare setting.

This role requires strong customer-facing experience, meticulous attention to detail, and the ability to prioritise multiple tasks while supporting physicians and patients. Medmark is a national provider of occupational health with offices across Ireland, offering a professional and collaborative

Qualifications

• Experience in a customer-facing role is essential.
• Strong administration skills and attention to detail are required.
• Highly organised and able to prioritise multiple tasks.
• Professional, approachable and a team player.

Responsibilities

• Answer phone calls and arrange appointments.
• Deal with incoming and outgoing mail.
• Manage email queries and appointment requests.
• Respond to client requests and record medical notes.
• Filing and typing up reports; maintaining patient records.
• Schedule off-site clinics and support physician staff.
• Provide personal assistant support to medical staff.
• Arrange referrals and billing with patients and third-party payers.
• Maintain office files and keep supplies stocked.

Skills

Customer-facing

Administration

Organised

Team player

Job description

Working in a busy office environment, you will work within an administration team whichis responsible for:

• Answering phone calls and arranging appointments
• Dealing with incoming and outgoing mail
• Managing email queries and appointment requests
• Responding to client requests
• Writing letters or recording medical notes
• Filing and typing up reports
• Scheduling off-site clinics
• Supports physician staff by representing physicians
• Providing personal assistant support to medical staff
• Arrange referrals; billing patients and third-party payers;
• Maintaining office files and patient records.
• Maintain office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
• Keep office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintain quality results by following and enforcing standards.
• Enhances physician office reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Manage reception duties such as welcoming patients and other visitors with warmth and professionalism
• Any other ad-hoc duties as signed by the management

Your profile

• Previous experience of a customer-facing role essential
• Experience in a healthcare environment desirable
• Strong administration skills and attention to detail
• Highly organised and able to prioritise multiple tasks
• Professional, approachable and team -player

About us

Medmark is a leading national provider of occupational health. With offices in Dublin, Cork, Limerick, Galway, Sligo and Waterford we provide occupational health and medical services throughout Ireland to diverse clients, from sole traders, through small/medium enterprises to large multinationals. Our mission is to help employers create a healthy, safe and productive workplace, and to support individuals in achieving optimal health and well-being.