Emerald Airlines is seeking a creative, commercially minded and results-driven Marketing Executive to support the development and delivery of impactful marketing campaigns.
This is an exciting opportunity for a proactive marketing professional who thrives in a fast-paced environment and enjoys bringing innovative ideas to life. Working closely with the Head of Commercial, you will play a key role in strengthening awareness of both the Emerald Airlines and Aer Lingus Regional brand, driving passenger growth, increasing conversion rates and supporting revenue generation through distinctive, engaging and cost-effective marketing initiatives.
The ideal candidate will combine creativity with strong analytical skills, demonstrating a hands‑on approach to campaign execution, performance measurement and continuous improvement.
Duties and Responsibilities:
- Support the Head of Commercial in developing and executing the annual marketing plan, ensuring alignment with commercial objectives.
- Plan, coordinate and deliver innovative, integrated marketing campaigns across digital and traditional channels.
- Identify cost-effective marketing opportunities that drive passenger growth, increase conversion and maximise return on investment (ROI).
- Evaluate and select the most effective marketing channels to reach and engage target audiences.
- Continuously identify opportunities to optimise campaigns, enhance brand visibility and improve commercial performance.
- Work collaboratively with various stakeholders internally (e.g. Revenue Management) and externally (e.g. Aer Lingus, Airports and Tourism Bodies).
Digital Marketing & Content Creation
- Manage and enhance the brands digital presence, including SEO strategy.
- Create compelling and on-brand content for digital campaigns, website updates, social media and other marketing materials.
- Support the delivery and optimisation of paid digital campaigns across platforms such as Google Ads, Meta Ads, Skyscanner and other relevant channels.
- Monitor digital marketing trends and explore new tools, platforms and creative approaches to engage target audiences.
Performance, Reporting & Budget Management
- Track, analyse and report on marketing campaign performance against agreed objectives and key performance indicators (KPIs).
- Use campaign insights, audience data and performance metrics to improve marketing effectiveness and inform future activity.
- Provide clear and actionable performance updates to internal stakeholders and external partners.
- Manage assigned marketing budgets responsibly, ensuring strong financial control, cost efficiency and value for money.
Brand Management & Customer Insights
- Act as a brand ambassador for Emerald Airlines, ensuring consistency in brand messaging, tone of voice and visual identity across all marketing channels.
- Support and strengthen the brand positioning and reputation of Emerald Airlines and key airline partners, including Aer Lingus.
- Monitor and analyse customer feedback, behaviours and preferences to identify opportunities to enhance the customer experience and strengthen brand engagement.
- Manage and track Net Promoter Score (NPS) performance, identifying key trends, customer satisfaction drivers and areas for improvement.
- Translate customer insights, NPS results and feedback into actionable recommendations that inform marketing strategies and business decisions.
- Collaborate with internal teams to identify opportunities to improve customer satisfaction, loyalty and overall brand perception.
- Develop initiatives that enhance customer engagement, strengthen brand advocacy and support long-term customer loyalty.
- Support the planning and execution of promotional events, brand activations and customer engagement initiatives.
Requirements:
- Third-level qualification in Marketing, Communications, Business, Advertising or a related discipline.
- Minimum of two years' relevant experience in digital marketing, campaign management or marketing communications.
- Demonstrated experience planning and delivering end‑to‑ end, multi‑channel marketing campaigns, including email, social media, paid search and display advertising.
- Working knowledge of digital advertising platforms, including Google Ads, Meta Ads and LinkedIn Ads.
- Strong understanding of digital marketing performance metrics, campaign optimisation and ROI.
- Excellent written and verbal communication skills, with the ability to create engaging, accurate and persuasive content.
- Strong analytical capabilities, with the confidence to interpret performance data and turn insights into actionable recommendations.
- Creative thinking and a proactive approach to developing new campaign ideas and engaging target audiences.
- Excellent organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
- Exceptional attention to detail and a commitment to maintaining high-quality standards across all marketing activities.
- A collaborative, adaptable and solutions‑focused mindset, with the ability to work effectively in a dynamic environment.
- Previous marketing experience within aviation, travel, tourism or a related industry.
- Experience using creative design tools such as Adobe Photoshop, Adobe Creative Cloud or Canva.
- Experience supporting public relations, media engagement, promotional events or brand partnerships.
Emerald Airlines