Maje, Concession Manager, Full Time, Permanent

Brown Thomas Arnotts; Dublin; On-site; EUR 55,000 - 75,000; Full time

Job summary

Maje is recruiting a Store Manager for its Dublin retail environment, reporting to the Area Manager. You will lead a flagship team, ensure exceptional client service, and maintain the brand’s elegant image across the selling floor.

The role emphasizes sales growth, stock control, merchandising, HR management, and daily operations to deliver a premium shopping experience in a fast-paced luxury context.

Qualifications

• Proven leadership skills with the ability to motivate, coach, and develop high-performing teams.
• Strong commercial mindset focused on driving sales, customer loyalty, and business performance.
• Passion for delivering an exceptional client experience and upholding a premium brand image.
• Solid operational and organizational skills, ensuring excellence in store management, merchandising, and stock control.
• HR management experience, including recruitment, scheduling, performance management, and compliance.
• Results-oriented, proactive, and able to thrive in a fast-paced retail environment.

Responsibilities

• Boost turnover by addressing customer needs and advising on product ranges.
• Greet customers and drive cross-channel sales.
• Monitor team KPIs and execute daily business launches.
• Uphold the brand's premium image at the POS.
• Lead, coach and train store staff; set goals.
• Manage recruitment, contracts, rotas, and compliance.
• Oversee stock reception, shelf presentation, and stock takes.
• Ensure security, banking, and cash handling procedures.
• Organize merchandising guidelines and floor upkeep.

Skills

Leadership

Commercial mindset

Client experience

Operational excellence

HR management

Results oriented

Job description

GET TO KNOW US

Since its creation in Paris in 1998, Maje has been able to build its own style and drawn a subtle line between modernity and quirkiness, by focusing on key pieces and sharp details. The Maje spirit is a very feminine silhouette, at once sober, glamorous and bold. The brand is successfully pursuing its international development and has 600 points of sale and close to 1,700 talented employees in 50 countries.

GET TO KNOW US

Since its creation in Paris in 1998, Maje has been able to build its own style and drawn a subtle line between modernity and quirkiness, by focusing on key pieces and sharp details. The Maje spirit is a very feminine silhouette, at once sober, glamorous and bold. The brand is successfully pursuing its international development and has 600 points of sale and close to 1,700 talented employees in 50 countries.

In 2025, Maje achieved a turnover of more than 467 million euros. In recent years, the house has been approaching the digital transition with great ambition and accelerating its engagement towards sustainability. Inclusion and diversity are also at the heart of our preoccupations because we are convinced that innovation and creativity are born from a diversity of opinions and profiles. Because we want to offer to our employees and candidates an inclusive environment in which everyone has a place, regardless of their origin, background, and preferences, ...

It's your turn to enrich our history! Dare to be adventurous and to take up a new challenge, come and express your talents within the Maje Family!

KNOW THE ROLE

The Store Manager shall report directly to the Area Manager.

Key Responsibilities

Sales

• Boost turnover: identify and address customer needs, advise customers on appropriate product ranges and collections, handle transactions and develop customer loyalty
• Contribute to cross-channel development: greet customers, generate additional sales
• Monitor the sales indicators of his/her team and perform daily business launches
• Convey and guarantee the high-end image of the brand at the point of sale

Leadership

• Pass on knowledge and know-how to his/her team by means of information meetings and training actions
• Motivate and stimulate his/her team based on common goals for commercial development
• Practical skills and leadership skills: apply and ensure compliance with internal procedures and defined action plans
• Coordinate and monitor the activities of employees
• Delegate activities in an appropriate manner and follow up and monitor their execution

Management

• He/she participates in and oversees all “non-sales” activities related to the organisation and operation of the point of sale
• Point of sale management and merchandising
• Maintain a clean and attractive point of sale
• Implement merchandising guidelines and sales actions according to instructions

Stock Management

• Receive and check receipt of deliveries
• Store and supervise storage of products on the shop floor and in the stockroom
• Scan items and check scanning and general compliance with the security instructions
• Monitor and have staff monitor the merchandise to prevent theft
• Organise stock-takes
• Monitor stock levels and replenishment and the shrinkage rate

HR And Staff Management

• Head up the recruitment of staff for his/her team
• Draw up employment contracts and follow up requests for contracts and amendments
• Collect and forward the information needed to pay the team
• Ensure compliance with labour law at the point of sale (follow-up of contracts and amendments, working hours, safety, displays, staff register, etc.)
• Draw up team rotas and manage working hours
• Identify and manage internal conflicts with the help of the Area Manager

Administrative Organisation

• Check the cash registers and the safe (float, cheques, issue of credit notes, etc.)
• Handle the bank deposits
• Assign keys and ensure point-of-sale security measures

Know What We're Looking For

• Proven leadership skills with the ability to motivate, coach, and develop high-performing teams
• Strong commercial mindset focused on driving sales, customer loyalty, and business performance
• Passion for delivering an exceptional client experience and upholding a premium brand image
• Solid operational and organizational skills, ensuring excellence in store management, merchandising,and stock control
• HR management experience, including recruitment, scheduling, performance management, and compliance
• Results-oriented, proactive, and able to thrive in a fast-paced retail environment

Know How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched. We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better. We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.