Maintenance Manager

Apple; Cork; On-site; EUR 90,000 - 130,000; Full time

Job summary

Apple in Cork seeks a Maintenance Manager to lead a multidisciplinary service partner team delivering critical campus maintenance. You will ensure smooth facility operations, impacting employee productivity and the overall Apple experience.

You will drive preventive maintenance programs, manage contracts and after-hours incidents, and provide leadership with insights on performance, trends, and risks. A strong technical background and vendor management experience are essential.

Qualifications

• Experience in facilities maintenance and operations management in a large corporate office.
• Experience managing external vendors, SLAs, and multidisciplinary service partners.
• Direct experience with work order systems and preventive maintenance programs.
• Technical background with a relevant certification or degree.

Responsibilities

• Ensure maintenance activities are seamless across the campus with minimal business interruption.
• Continuously improve a preventive maintenance program to maximize uptime.
• Serve as primary contact for emergency maintenance incidents, incl. after-hours support.
• Oversee maintenance-related contracts and ensure scope, budget, and quality adherence.
• Foster strong relationships with stakeholders and service partners.
• Provide updates to leadership on performance, trends, and risks.
• Oversee site compliance and audit-ready records, maintaining safety standards.

Skills

Facilities maintenance

Operations management

Vendor management

Data analytics

CMMS / CAFM

Education

Level 6 craft certificate

Engineering / Facilities Management degree

Tools

CMMS

CAFM

Data analytics tools

Job description

Summary

In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's retail stores, workplaces, and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The Maintenance & Operations team is essential to ensuring our facilities operate smoothly and meet the high standards expected at Apple. We are dedicated to delivering world-class maintenance services while fostering innovation, collaboration, and excellence. Join us and play a vital role in creating an environment where Apple employees can thrive and do their best work. If you're passionate about operational excellence and thrive in a fast-paced environment, join us in shaping the future of Apple's workplaces.

Description

As a Maintenance Manager, you will lead a team of multidisciplinary service partners in delivering critical maintenance services across Apple's campus. You will be instrumental in ensuring the smooth operation of our facilities, directly impacting employee productivity and the overall Apple experience.

Responsibilities

• Ensure that all maintenance activities are seamless across the campus minimizing business interruption, whilst identifying improvements in current processes.
• Continuously improve a structured preventive maintenance program to maximize plant and equipment up time.
• Serve as the primary point of contact for emergency maintenance incidents (including after-hours support), ensuring rapid response, clear communication, and effective resolution.
• Coordinate with the discipline leads within the Places team and support CAPEX project interfaces for shutdowns, tie-ins, etc.
• Oversee all maintenance-related contracts, ensuring adherence to scope, budget, and quality standards to drive operational excellence.
• Foster and maintain excellent relationships with stakeholders and service partners.
• Provide consistent and proactive updates to leadership on operational performance, maintenance trends, and potential risks.
• Oversee site compliance and maintain audit-ready records, ensuring all works, inspections, and permits adhere to ISO certifications, manufacturer standards, and safety protocols. Address regulatory feedback proactively.
• Provide outstanding customer service, enabling internal Apple customers to do their life's best work in safe, well-maintained facilities.
• Use data analytics to understand key indications and inform the OPEX team on how they should pivot on planned vs reactive activities where required.

Minimum Qualifications

• Demonstrated experience in facilities maintenance, operations management, overseeing complex maintenance programs, service requests, and compliance processes in a large corporate office environment or similar.
• Experience managing external vendors, service level agreements (SLAs), and multidisciplinary service partners.
• Direct experience managing work order systems, preventive maintenance programs, and technician performance in a high-demand environment.
• Technical background with a Level 6 craft certificate, or equivalent degree/experience in Engineering, Facilities Management, or a related field.

Preferred Qualifications

• Proven people management experience with the ability to motivate and lead a diverse team.
• Experience utilizing CMMS (Computerized Maintenance Management Systems), CAFM, or data analytics tools to drive maintenance strategies.
• Financial acumen with experience managing contract budgets and tracking OPEX/CAPEX interfaces.
• Demonstrated ability to quickly grasp new technology and complex workflows.
• Excellent communication and presentation skills.

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple's workplace

Role Number: 200682950-1418