Maintenance Assistant

Hollybank Trustees Ltd; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Group staff discounts

Meal provisions on shift

Wellness programs

Job summary

Dean Group is seeking a Maintenance Assistant for The Dean Docklands in Dublin. Join a hospitality-focused team responsible for day-to-day repairs, preventative upkeep, and safe, welcoming environments for guests and staff.

You will work closely with the Maintenance Manager to ensure facilities are safe, functional, and well-presented, supporting a high-quality guest experience across our Dublin hotels.

Qualifications

• Previous experience in a maintenance role, preferably in hospitality.
• Good interpersonal and guest-facing communication skills.
• Ability to follow safety regulations and work with minimal supervision.

Responsibilities

• Carry out routine maintenance and repairs to facilities.
• Support preventative maintenance schedules to reduce downtime.
• Respond to guest and staff maintenance requests promptly and professionally.
• Assist with on-site safety compliance and reporting of hazards.
• Collaborate with other departments to ensure smooth daily operations.

Skills

General maintenance

Guest service

Time management

Teamwork

Communication

Tools

Plumbing basics

Electrical basics

HVAC basics

Job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Maintenance Assistant to join the team in The Dean Docklands. If you have previous experience in a similar maintenance role then we would love to hear from you!

Key Areas

• Carrying out routine maintenance and repairs to ensure all facilities are safe, functional, and well-presented
• Supporting preventative maintenance schedules to reduce downtime and extend the lifespan of equipment
• Responding promptly and professionally to guest and staff maintenance requests
• Upholding safety standards and compliance with health and safety regulations
• Collaborating with other departments to ensure smooth daily operations and excellent guest experience

Job Purpose

The Maintenance Assistant plays a vital role in ensuring the smooth operation, safety, and presentation of our Dublin-based hotels. This position is responsible for day-to-day repairs, preventative upkeep, and assisting with larger maintenance projects.

Working closely with the Maintenance Manager or Group Facilities Manager, the Maintenance Assistant ensures all maintenance tasks are completed to the highest standard, creating a safe, comfortable, and welcoming environment for guests and staff alike.

Role Responsibilities

Routine Maintenance and Repairs

• Assist with general maintenance tasks, including basic plumbing, electrical, HVAC, and repairs
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to identify and resolve issues
• Ensure maintenance requests are completed efficiently, maintaining the hotel’s quality and safety standards

Preventative Maintenance

• Support scheduled preventative maintenance programs to minimize repair needs and disruptions
• Inspect equipment and facilities regularly to identify areas for proactive upkeep
• Assist in maintaining hotel assets and systems for optimal performance

Guest Service and Response

• Respond quickly and courteously to guest maintenance requests to minimize inconvenience
• Maintain a professional and approachable manner when dealing with guests and colleagues

Safety and Compliance

• Follow all safety protocols and comply with health and safety regulations
• Identify and report safety hazards, taking or arranging corrective action when necessary
• Keep work areas clean, organized, and free of hazards

Team Collaboration and Support

• Work closely with housekeeping, front office, and other departments to address maintenance needs promptly
• Support larger repair projects, renovations, or hotel upgrades as directed by management
• Assist with onboarding and training of new maintenance staff

Inventory Management

• Monitor and maintain stock levels of maintenance supplies, tools, and equipment
• Ensure tools and equipment are well-maintained, safely stored, and ready for use

Preferred Experience & Skills

• Previous experience in a similar maintenance role, preferably in hospitality
• Basic knowledge of plumbing, electrical, and HVAC systems
• General handyman skills with the ability to troubleshoot and resolve issues
• Health and safety awareness
• Strong time management and prioritisation skills
• Effective communication and teamwork abilities
• Flexibility to handle urgent or unexpected maintenance issues
• Global discounted staff room rates across the group
• 50% off Food and 25% Beverage across the group
• Accrued Annual Leave with Service
• Friends and Family discount
• Continual training and development
• Career progression within the Group
• Gratuities *
• Meals on shift
• Bike to work scheme
• Refer a friend scheme
• Wellness at work events and access to wellness platform
• Employment Assistance Programme
• Group discounts for cinema tickets, shopping deals etc
• Service recognition
• Regular fun-filled activities and gatherings for all teams across the group

*Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group