M&E Supervisor

Muckross Park; Killarney; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Healthcare contribution

Pension contribution

Paid maternity and paternity leave

Life assurance – 2x annual salary

Discount across iNua Collection Hotels

Learning and Development opportunities

Complimentary employee meals

Free parking

Uniform provided

Team incentives and recognition

Job summary

Muckross Park Hotel & Spa in Killarney seeks an experienced M&E Supervisor to join our Meeting & Events team. You will lead and support the M&E staff in planning, setting up and delivering weddings, meetings and conferences to the highest standards, ensuring exceptional guest service.

We value organised, energetic hospitality professionals with a passion for events, strong leadership and a detail-oriented approach to managing multiple events in a luxury hotel setting.

Qualifications

• At least 1 year's experience in a supervisory role within hotels or events.
• Excellent guest care and customer service skills.
• Strong organisational and time-management abilities.
• Attention to detail and professional communication.

Responsibilities

• Assist with planning and smooth operation of weddings, meetings and events.
• Lead and supervise the M&E team during daily operations and events.
• Oversee weekly running of the M&E department and staffing rostering.
• Ensure function rooms are set up accurately per guest requirements.
• Train team members to deliver professional, warm and attentive service.
• Maintain high standards of safety, cash handling and security.

Skills

Event supervision

Guest service

Organisational skills

Communication skills

Team leadership

Wedding & events trends

Social media awareness

Job description

JOIN OUR TEAM

M&E Supervisor
Muckross Park Hotel & Spa | Killarney, Co. Kerry

Muckross Park Hotel & Spa is one of Ireland’s most luxurious 5-star hotels, set in the heart of the breathtaking Killarney National Park. With an exceptional location, a rich tradition of Irish hospitality and world-class facilities, we pride ourselves on creating memorable experiences for every guest.

As we continue to grow our award-winning team, we are now looking for an experienced and enthusiastic M&E Supervisor to join our Meeting and Events team.

The Role

Reporting to the Bar & Events Manager, the M&E Supervisor will play a key role in the successful planning, set-up and operation of weddings, meetings, conferences and events throughout the hotel.

You will lead and support the M&E team, ensuring every event is delivered to the highest standards while providing exceptional guest service. This is an exciting opportunity for an organised, energetic and detail-focused hospitality professional who is passionate about weddings and events.

Key Responsibilities

• Assist the Bar & Events Manager with the planning and smooth operation of weddings, meetings and events.
• Lead and supervise the M&E team during daily operations and events.
• Oversee the weekly running of the M&E department, ensuring consistently high operational standards.
• Assist with departmental rostering and ensure appropriate staffing levels.
• Lead the event set-up team, ensuring efficiency, presentation and attention to detail.
• Ensure function rooms are set up accurately according to guest requirements and function sheets.
• Inspect all event spaces prior to guest arrival, checking room layout, lighting, temperature, AV equipment and overall guest comfort.
• Coordinate the smooth set-up and operation of weddings and related events.
• Ensure all team members are trained to deliver professional, warm and attentive service.
• Ensure team members understand and adhere to hotel policies relating to cash handling, key control and security.
• Support wedding showcases and ensure function rooms are presented to the highest standard.
• Stay informed of current wedding, events and hospitality trends to ensure M&E offerings remain competitive.
• Identify opportunities to develop new and existing business.
• Maintain excellent communication between the M&E team and hotel management.
• Lead by example and ensure consistently high standards of service, presentation and professionalism.
• Demonstrate flexibility and the ability to multitask in a fast-paced hospitality environment.

What We’re Looking For

The successful candidate will have:

• At least 1 year's experience in a similar supervisory role, ideally within hotels, events or hospitality.
• Excellent guest care and customer service skills.
• Strong organisational and time-management abilities.
• Exceptional attention to detail.
• Excellent communication and interpersonal skills.
• The ability to lead, motivate and support a team.
• Commercial awareness and an understanding of the events and hospitality industry.
• Strong knowledge of current wedding and event trends.
• Excellent social media awareness and skills.
• The ability to multitask and remain calm and organised in a busy environment.
• A warm, friendly and professional personality.
• A smart and professional appearance.
• Flexibility to work across a varied events schedule.

Why Join Us?

You will be joining an award-winning team that is committed to delivering exceptional guest experiences and providing an excellent working environment for our colleagues.

We are proud to have achieved:

• Gold in Employer Excellence – Fáilte Ireland
• Certified Great Place to Work
• Investors in Diversity & Inclusion – Silver Award

Our Employee Benefits Include:

• Employee Assistance Programme for colleagues, family and friends
• Complimentary employee meals
• Free parking
• Pension contribution
• Healthcare contribution
• Paid maternity and paternity leave
• Life assurance – 2 times annual salary
• Bike to Work Scheme
• Discounts across hotel services and products
• Discounted rates across iNua Collection Hotels
• Learning and Development opportunities
• Team incentives and employee recognition awards
• Employee of the Month
• iNua Group social media competitions
• Thank You Thursday recognition initiative
• Uniform provided

If you are passionate about hospitality, love creating memorable events and have the organisation, leadership and attention to detail required to deliver exceptional guest experiences, we would love to hear from you.

Work Location: In person
Location: Muckross Park Hotel & Spa, Killarney, Co. Kerry
Applicants must hold a valid work permit.