Luxury Store Operations Coordinator

Brown Thomas Arnotts; Dublin; On-site; EUR 35,000 - 55,000; Full time

Job summary

Tiffany & Co. in Dublin is seeking an Operations Coordinator to lead all back-of-house operations in our luxury store. You will collaborate with store leadership on initiatives, manage order fulfillment, inventory, client service activities, and may open and close the store.

The role requires a passion for outstanding service, ability to act as a manager on duty, and a track record in retail operations. You will help deliver an elevated experience and uphold Tiffany standards in a dynamic luxury

Qualifications

• Must currently be based in and authorisation to work in the Republic of Ireland.
• 2-3 years of prior retail operations experience in merchandising, client service, administration and shipping.
• Strong analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours including nights, weekends and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• A college/university degree.
• Graduate Gemologist degree or GIA course work.

Responsibilities

• Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette.
• Achieve store operational excellence KPIs and support team compliance with Tiffany and LVMH procedures.
• Contribute to pristine store presentation and support the team with effective operational organization on all services to deliver an elevated experience.
• Be accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories.
• Support store opening / closing procedures (key holders).
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.
• Leverage knowledge and passion for the Tiffany & Co. brand to support Client Advisors, curate memorable experiences.
• Connect with clients and teams by asking strategic questions and establishing lasting relationships.
• Display professionalism and exercise agility, adapting behavior and implementing feedback.
• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working.
• Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy.

Skills

Analytical skills

Customer service

Retail operations

Education

College degree

Graduate Gemologist (GIA)

Tools

Microsoft Word

Excel

Job description

Tiffany & Co. in Dublin is seeking an Operations Coordinator to lead all back-of-house operations in our luxury store. You will collaborate with store leadership on initiatives, manage order fulfillment, inventory, client service activities, and may open and close the store.

The role requires a passion for outstanding service, ability to act as a manager on duty, and a track record in retail operations. You will help deliver an elevated experience and uphold Tiffany standards in a dynamic luxury