Luxury Hotel Porter & Guest Services Concierge

Minor Hotels; Dublin; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

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Job summary

Minor Hotels invites applications for a Porter position at Anantara The Marker Dublin. This role sits in the Front Office department and involves assisting guests, organizing transportation, and handling luggage, with a focus on delivering luxury service.

The ideal candidate will have guest service experience, prior luxury hotel exposure, and a full driving license. Right to work in Ireland/EU is required, and knowledge of Thai culture is valued.

Qualifications

• Must currently have the right to work in Ireland / EU full time.
• Full Drive License is required for that position.
• Previous guest service experience preferred.
• Prior luxury Hotel experience preferred.
• Knowledge of Thai culture will be valued.

Responsibilities

• To carry out all duties in line with the departmental Standards Manual (Leading Quality Assurance) and ensure that the Guest Services Assistant checklist is fully completed by the end of the shift
• To carry out cleaning duties
• To be knowledgeable and informed about the introduction of new products and new procedures
• Organise onward transportation for the guests and carry guests' luggage to and from bedrooms
• To valet park guests' cars
• To liaise with other departments to ensure that all guest requests are attended to efficiently
• To carry out any other reasonable tasks as requested by management.

Skills

Guest service experience

Luxury hotel experience

Full driving license

Job description

Minor Hotels invites applications for a Porter position at Anantara The Marker Dublin. This role sits in the Front Office department and involves assisting guests, organizing transportation, and handling luggage, with a focus on delivering luxury service.

The ideal candidate will have guest service experience, prior luxury hotel exposure, and a full driving license. Right to work in Ireland/EU is required, and knowledge of Thai culture is valued.