Leisure Centre Receptionist

Killashee Hotel; Naas; Sur place; EUR 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Growth & Development

Leisure Membership

Employee Rates

Health & Wellbeing Support

Insurance Discounts

Free On-Site Parking

Meals Provided on Duty

Referral Programme

Team Social Events

Flexible Scheduling

Positive Team Culture

Recognition Programmes

Résumé du poste

Killashee Hotel in County Kildare, Naas, is seeking a Leisure Centre Receptionist to welcome guests, handle frontline enquiries, and manage bookings and payments. The role requires weekend availability and a proactive, customer-focused approach within our leisure facilities.

Join our team for ongoing training, supportive supervision, and opportunities to develop within a vibrant hospitality environment. Enjoy staff benefits and on-site amenities while contributing to guest satisfaction.

Qualifications

• Must be available Saturday and Sunday with occasional mid week cover if required.
• Highly motivated with a positive attitude.
• Strong communication, leadership, time management and organisational skills.
• Reception experience desirable.

Responsabilités

• Receive and welcome all Leisure Centre guests and register them.
• Answer calls, file, operate PA system, and process accessories sales; input data into systems.
• Handle general enquiries about the hotel and local services.
• Follow cash handling procedures and process charges to guest accounts.
• Comply with all club standards and maintain area cleanliness.
• Maintain knowledge of all club facilities, hours, and offer tours to potential members.

Connaissances

Reception experience

Strong communication

Time management

Organisational skills

Customer service

Description du poste

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences. We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.

We now have a fantastic new opportunity for a Leisure Centre Receptionist to join our team and contribute to the future success of Killashee Hotel.

Key Requirements

• Must be available Saturday and Sunday with occasional mid week cover if required
• Highly motivated with a positive attitude
• Strong communication, leadership, time management and organisational skills
• Reception experience desirable

Main Duties

• To great, welcome and register all guests who are to using the Leisure Centre.
• General duties to include telephone answering, filing, use of PA system, selling accessories, imputing data on computer systems.
• To handle general enquiries and questions regarding the hotel and services available locally.
• To follow impeccably and exactly all procedures related to cash handling and processing charges to guest's accounts.
• To comply with all standards of operation of the club.
• To ensure that high standard of cleanliness is maintained in your area of work.
• To have a full knowledge of all products in the department, of all club facilities, services and opening hours and to give tours efficiently to potential members.

Why work with us

• Professional Growth & Development
• Complimentary Leisure Centre Membership
• Exclusive Employee Rates
• Health & Wellbeing Support
• Insurance Discounts
• Free On-Site Parking
• Meals Provided on Duty
• Employee Referral Programme
• Team Social Events
• Flexible Scheduling
• Positive Team Culture
• Recognition Programmes

Ongoing training and upskilling opportunities to support your career progression. External & Internal programmes provided.

Enjoy full access to our leisure facilities to help you stay active and well. Includes access to all offered classes, use of sauna, jacuzzi and swimming pool.

Discounted stays at FBD Hotels & Resorts - perfect for your well-deserved breaks. Five hotels in Ireland and 2 hotels in Spain.

Access to our Employee Assistance Programme and a range of wellness initiatives to support your overall wellbeing.

Affinity rates on home, car, and travel insurance through FBD Insurance.

Hassle-free and secure parking available for all team members.

Fresh and nutritious meals provided while you work. Facilities for unlimited amount of tea and coffee during the shift hours.

Recommend great people and earn rewards through our referral incentive scheme.

Regular events that bring our team together to relax and connect outside of work. From summer parties, staff sports days to team building activities, and not forgetting annual Christmas party.

Shift patterns designed to support a healthy work-life balance.

A welcoming, inclusive and diverse environment that values teamwork, respect, and recognition. Fostering positive work culture through living by companies' core values.

Celebrate achievements and milestones through our dedicated team recognition initiatives. Monthly staff recognition celebration alongside our GEM awards, Quarterly Manager awards and other recognition for individual or team milestones.

At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.