Leisure Centre Assistant Manager | Guest Experience Leader

Neville Park Hotels; Wexford; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Employee Bonus Share Scheme

Educational Assistance Policy

Employee Assistance Programme (EAP)

Career progression opportunities

QQI Levels 4/5/6 qualifications

Job summary

Newtown Park Hotel is seeking a motivated Assistant Manager to lead the daily operations of the Leisure Centre, ensuring outstanding service, safety, cleanliness and team engagement.

You will work closely with the Leisure Centre Manager to develop staff, drive guest and member satisfaction, manage memberships and promotions, and uphold our commitment to Exceptional Experiences for All.

The role requires leadership, a proactive approach, and flexible shifts including evenings and weekends.

Qualifications

• Previous supervisory or leadership experience within a leisure centre, health club, gym, swimming pool or hospitality environment.
• A genuine passion for health, fitness, wellbeing and customer service.
• Strong leadership and people management skills.
• Excellent communication and interpersonal skills.
• A proactive and positive approach to problem-solving.
• Strong organisational and administrative abilities.
• Flexibility to work a variety of shifts, including evenings and weekends.
• A recognised qualification in leisure, fitness, recreation, sport or a related field.

Responsibilities

• Lead the day-to-day management of the Leisure Centre.
• Motivate and inspire team to deliver exceptional service.
• Recruitment, onboarding and training of new team members.
• Coach and support colleagues to achieve their full potential.
• Drive member engagement and retention initiatives.
• Ensure areas are maintained to high standards of cleanliness and safety.
• Monitor departmental performance and identify opportunities for improvement.
• Complete administrative duties accurately and within required timelines.

Skills

Leadership

Communication

People management

Problem solving

Organisational skills

Education

Qualification in leisure/fitness/recreation or related field

Job description

Newtown Park Hotel is seeking a motivated Assistant Manager to lead the daily operations of the Leisure Centre, ensuring outstanding service, safety, cleanliness and team engagement.

You will work closely with the Leisure Centre Manager to develop staff, drive guest and member satisfaction, manage memberships and promotions, and uphold our commitment to Exceptional Experiences for All.

The role requires leadership, a proactive approach, and flexible shifts including evenings and weekends.