Leasing Associate (Maternity Cover - 10 months)

Greystar (International); Dublin; On-site; EUR 29,000 - 36,000; Full time

Benefits offered by this job

On-site bonus programs

Job summary

Greystar (International) in Dublin seeks a leasing-focused professional to drive occupancy and revenue through viewings, inquiries, and conversions. You’ll manage daily activity plans, follow up on required documents, and ensure timely contracts and payments while delivering outstanding customer service.

The role includes on-site bonus opportunities and a strong focus on resident satisfaction within a growing, global organization.

Qualifications

• Customer service and sales experience in accommodation, hospitality, leisure or membership environments.
• Proficiency in Microsoft Office and property management systems.
• Highly organised, detail-oriented and able to multitask while meeting targets.
• Fluency in English and strong numerical ability; knowledge of Landlord and Tenant legislation.

Responsibilities

• Conducts leasing activities including viewings and inquiries.
• Plan daily activities to achieve leasing targets.
• Follow up on documentation, contracts, and payments.
• Welcome on-site inquiries with exceptional customer service.
• Support cross-selling and community events.

Skills

Customer service

Sales experience

Communication

Organisation

Teamwork

English fluency

Numerical ability

Tools

Microsoft Office

Property management systems

Job description

Be part of a team that’s building more than just homes. We’re building communities.

At Greystar, we believe great rental living starts with great communities. Since arriving in Ireland in 2019, our Dublin team has grown into a leading provider of professionally managed rental housing, delivering high-quality apartments and student residences across Dublin, Galway and beyond. With an expanding property management business and ambitious growth plans, Ireland is a market with huge potential and we're proud to be bringing our experience in professionally managed rental housing to its major cities.

As we grow, we're focused on building teams where people can do meaningful work, develop their careers and feel supported to thrive.

We believe long-term success starts with supporting our people. From a paid day off on your birthday and the option to buy extra annual leave, to fully company-funded health cover, a generous matched pension, family-friendly leave, wellbeing perks that keep you moving, and a paid day each year to give back to your community, we've built a package designed to support life inside and outside of work. You'll also benefit from the opportunities that come with being part of a global business operating across hundreds of locations worldwide, with genuine room to grow your career.

Position Overview

This position supports the community’s marketing and lease-up strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to residents and related activities.

The annual base salary for this role is €32,500 depending on experience. In addition to the base salary, this role may be eligible to participate in on-site bonus programs.

Key Role Responsibilities

• Conducts sales and leasing activities including: viewings, following up on enquiries and sales conversions.
• Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
• Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
• Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.
• Understand and be knowledgeable of the site room conversion plans and refurbishment plans.
• Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.
• Follows up on receipt of required documentation, contract returns and processes payments.
• Conducts scheduled Residents’ apartment visits.
• Responds to online (webchat) and email enquiries in a professional and engaging manner
• Supports other communities when required including cross selling based upon potential resident requirements.
• Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings
• Actively understands, updates and improves knowledge of community, amenities, units and local area features.
• Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
• Supports Resident events and activities within the Community
• Assists with Community preparations, including move-in and move-out processes.
• Undertakes marketing activities to promote the property and monitors competitor activity
• Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
• Screens property visitors, guests and contractors
• Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.
• Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
• Completes Health and Safety compliance activities in line with the Company’s policies and procedures
• Proactively attends to or organises ad hoc or minor cleaning requirements.

About You

You should have strong customer service and sales experience within accommodation, hospitality, leisure, or membership environments, supported by proficiency in Microsoft Office and property management systems. You should be highly organised, detail-oriented, and capable of multitasking while meeting targets. Strong communication, relationship-building, negotiation, and cultural awareness skills are essential. You should be a proactive, approachable team player who can work independently when required. Fluency in English, strong numerical ability, proficiency with online research tools, and detailed knowledge of Landlord and Tenant legislation are also required.

One of Greystar’s core values is Equality, and as such, we pride ourselves on being an equal opportunities employer. We welcome applications from candidates of all backgrounds and experience, even if you don't meet every requirement on the job advert.

Greystar is committed to having an accessible and inclusive recruitment process. Should you require any reasonable adjustments during the recruitment and interview process, please contact our Europe Talent Acquisition team at [e-mail]. For more information on careers at Greystar, please also visit our careers site at https://jobs.greystar.com/.