Learning & Delivery Specialist

Primark; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare

Pension

Bonus potential

27 days leave + bank holidays

Option to purchase additional leave

Tax Saver Tickets

Fitness centre access

Subsidised cafeteria

Job summary

Primark is hiring a Learning & Delivery Specialist in Ireland. You will shape global L&D strategies, design tailored learning, and oversee programs for store and regional teams across busy operations.

You’ll deliver engaging training, manage logistics and LMS access, and drive continuous improvement in learning outcomes while collaborating with cross-functional teams and deputizing for the L&D Delivery Manager when needed.

Qualifications

• 5+ years designing and delivering training across corporate and retail environments.
• Experience in fast-paced retail or similar sectors.
• Strong knowledge of learning principles and methodologies.

Responsibilities

• Conduct stakeholder research to inform L&D strategies and design tailored learning solutions.
• Oversee multiple development programs for store and regional colleagues.
• Deliver programmes at pace in a high-volume, operational environment.
• Facilitate engaging training sessions and support learning solution design for business needs.
• Coordinate in-person training logistics and LMS access for colleagues.
• Evaluate training effectiveness and identify ongoing improvements.

Skills

L&D expertise

Retail experience

Facilitation

Stakeholder management

Learning strategy

Cross-site coordination

Communication skills

Job description

What You’ll Do as a Learning & Delivery Specialist

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day‑to‑day:

• Stakeholder Research & Strategy – Conduct research to inform global L&D strategies and design tailored learning solutions.
• Program Management – Oversee multiple development programs for store and regional office colleagues across diverse learning areas.
• Deliver programmes at pace, balancing competing priorities in a high‑volume, operational environment.
• Confidently facilitate in fast‑paced, high‑energy retail settings, adapting style to meet the needs of frontline teams.
• Facilitation & Design Support – Deliver engaging, interactive training sessions and support learning solution design for business needs.
• Logistics & Communication – Coordinate in‑person training logistics, communication, and manage LMS for colleague access and engagement.
• Evaluation & Continuous Improvement – Assess training effectiveness, analyze data for improvements, and stay updated on L&D trends and technologies.
• Operate with pace and precision to ensure seamless delivery across busy store environments.
• Collaboration & Leadership – Partner with P&C operations for accurate tracking, manage supplier relationships, and deputize for the L&D Delivery Manager when required.

What You’ll Get

You’ll receive a package that supports your lifestyle and growth, including healthcare, pension, potential bonus, 27 days of leave plus bank holidays, the option to purchase additional leave days, Tax Saver Tickets, access to a fitness centre, and a subsidised cafeteria.

What You’ll Bring

Extensive L&D expertise – Over 5 years of experience designing and delivering diverse training initiatives across corporate and retail environments.

• Retail or fast‑paced environment experience – Proven experience working in retail or similarly fast‑moving, operational environments (e.g., hospitality, logistics, FMCG).
• Strong learning knowledge – Deep understanding of learning principles, methodologies, and best practices for both corporate and retail sectors.
• Impactful communication & facilitation – Skilled in engaging diverse audiences through presentations, workshops, and collaborative interactions.
• Ability to hit the ground running – Demonstrated ability to quickly understand business needs, build relationships, and deliver impact with minimal ramp‑up time.
• Strategic delivery & prioritization – Proven ability to manage complex, fast‑paced projects, handle ambiguity, and prioritize competing demands effectively.
• Multi‑site & distributed workforce experience – Successful track record working across multiple locations and with geographically dispersed teams.
• Passion for people development – Committed to talent growth through impactful learning solutions and fostering collaboration at all organisational levels.

Equal Opportunities

Our fashion isn’t one‑size‑fits‑all and neither is our culture. Primark promotes equal employment opportunity and strives to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey – such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology – please contact your talent acquisition specialist.