Lead Site Reliability Engineer – Banking Platform

JPMorgan Chase & Co.; Dublin; On-site; EUR 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Site Reliability Engineer to join a distributed, customer‑facing digital banking initiative. You will own reliability, define SLOs/SLIs, and lead automation to reduce toil across services.

You will collaborate across product, engineering, and platform teams to ensure resilience from design to delivery. The role emphasizes scalable tooling, performance engineering, and responsible use of AI-enabled development practices within a fast‑paced financial tech

Qualifications

• Formal training or certification on software engineering concepts and advanced applied experience.

Responsibilities

• Own and drive continuous improvement of reliability, monitoring, and alerting across the service portfolio.
• Define and operationalise service-level indicators, service-level objectives, error budgets, user journeys, and reliability scorecards.
• Reduce operational toil by building automation, self-healing mechanisms, and scalable reliability tooling.
• Lead performance engineering and capacity planning, including load testing strategy, bottleneck analysis, and scaling plans.
• Establish resiliency patterns such as graceful degradation, timeouts, retries, circuit breakers, rate limiting, and failover strategies.
• Set technical direction and standards for observability, alerting, automation, and site reliability engineering practices.
• Provide hands‑on implementation for complex or high‑impact engineering work while delegating effectively to grow team capability.
• Partner across product, engineering, and platform teams to align reliability priorities with delivery roadmaps.
• Participate in feature planning and design reviews to ensure reliability values are built in from the start.
• Coach and mentor site reliability engineers by providing technical guidance, feedback, and support for development goals.
• Build practical AI capability within the team by encouraging effective practices, guardrails, validation, and safe usage patterns.
• Drives adoption and governance of approved AI‑assisted engineering practices across teams to improve code quality, delivery speed, and operational outcomes.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including approved AI‑assisted development and automation capabilities, to improve the value realized by automation at scale.

Skills

Python

Go

Java

Communication skills

Education

Software engineering certification

Tools

Kubernetes

Grafana

Prometheus

Elasticsearch

Kibana

Jaeger

AWS

Job description

JPMorgan Chase & Co. is seeking a Site Reliability Engineer to join a distributed, customer‑facing digital banking initiative. You will own reliability, define SLOs/SLIs, and lead automation to reduce toil across services.

You will collaborate across product, engineering, and platform teams to ensure resilience from design to delivery. The role emphasizes scalable tooling, performance engineering, and responsible use of AI-enabled development practices within a fast‑paced financial tech