Lead Shift Supervisor — Food Retail

Supermacs; Dublin; Hybrid; EUR 28,000 - 34,000; Full time

Job summary

Supermac’s in Blackrock, Co. Dublin is seeking a capable Supervisor to lead daily shift operations in a fast-paced retail setting.

You will work closely with the Store Manager to ensure outstanding customer service, supervise staff, and maintain high standards of operation. The ideal candidate has hands-on leadership experience in food retail, a track record of achieving targets, and a proactive approach to coaching and team development.

Qualifications

• Planning and organising skills.
• Problem-solving abilities.
• Experience in managing performance.
• Strong operational knowledge of retail environments.
• Excellent interpersonal relations.
• Understanding of consumer needs.
• Proven track record in meeting targets.

Responsibilities

• Ensure the smooth running of the shift.
• Work closely with your Store Manager to deliver excellent service daily.
• Supervise team members and ensure tasks are completed to high standards.
• Maintain focus on customers and team, leading from the front.
• Train the team on Supermac’s operations.
• Coordinate in-store sales and promotions.
• Assist the store manager with employee relations.

Skills

Planning

Problem-solving

Performance management

Retail operations

Interpersonal skills

Customer needs understanding

Targets achievement

Job description

Supermac’s in Blackrock, Co. Dublin is seeking a capable Supervisor to lead daily shift operations in a fast-paced retail setting.

You will work closely with the Store Manager to ensure outstanding customer service, supervise staff, and maintain high standards of operation. The ideal candidate has hands-on leadership experience in food retail, a track record of achieving targets, and a proactive approach to coaching and team development.